Monitoring and Surveillance Analyst

Butterfield Support Services (Canada) Limited provides centralized shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at the world’s leading, independent offshore bank and trust company. 

Monitoring and Surveillance Analyst

The Monitoring and Surveillance Analyst is responsible for transaction monitoring, payment screening, and adverse media screening processes. Through these processes, the Monitoring and Surveillance Analyst will review transactions for any money laundering, terrorist financing or sanctions concerns. This position reports to the Team Lead, Monitoring and Surveillance.

About the Team

The Client Services Team is responsible for supporting the Business in managing financial crime and regulatory risk across the client lifecycle. The team carries out key risk management processes including client onboarding, risk assessments, ongoing monitoring of client relationships, name screening and wire screening to ensure compliance with AML, Sanctions and all other regulatory requirements across all jurisdictions where the Bank conducts business.

Your responsibilities will include:

• Analysing alerts from the financial crime screening applications to identify potential risks and suspicious activity in accordance with documented procedures


• Ensuring that all alert investigations are appropriately rationalised and documented.


• Utilizing Bank approved investigative tools and techniques to assess and determine whether financial crime or suspicious behavior has occurred


• Identifying higher risk scenarios and potential matches that require escalation for further review.


• Collaborating with colleagues within the Monitoring and Surveillance team to ensure a cohesive and effective response to potential financial crime incidents.


• Conducting client due diligence by reviewing customer and account documentation to ensure accuracy of files and integrity of information across systems.


• Reporting any suspicion of financial crime to the local MLRO.


• Contributing to the improvement of the financial crime detection processes and procedures


• Identifying and reporting recurring alert trend patterns and suspicious transactions.


• Maintaining effective communication with stakeholders and updating them on the progress of investigations.


• Initiating trigger reviews where applicable.

Your qualifications and skills include:

• Post-secondary education.


• Prior experience in AML, ATF, Sanction Screening or a related field would be an asset. 


• Knowledge of compliance laws, rules, regulations, risks, and typologies.


• Exceptional analytical and critical thinking skills. 


• Knowledge in customer and enhanced due diligence, sanctions, PEP, and adverse media screening.


• High ethical standards with the ability to handle sensitive situations and confidential information with discretion.


• Excellent analytical and problem-solving techniques.


• The ability to manage multiple tasks and work effectively in a deadline-driven environment.


• Proficiency in Microsoft Office suite of applications.

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.