Mountain Adventure Coordinator

JOB OVERVIEW

The Mountain Adventures Coordinator (MAC) reports to and works under the supervision and guidance of the Programs Manager, as part of the Programs and Services Group. The MAC's focus will be to generate revenue for the Club by providing high-quality mountain experiences and training to ACC members, ACC Section leaders and the wider mountain community. The MAC is specifically responsible for the day-to-day logistics of planning and coordinating seasonal courses and trips and has a vital role in program development, implementation, and maintaining community-based culture. The successful candidate must be able to work collaboratively with all ACC personnel, partners, and committees to create and run numerous activities on a seasonal basis.

This is a full-time (37.5 hours/week; Mon-Fri) salaried entry level position with a comprehensive benefits plan (effective following a 3-month probationary period). Occasional weekend and evening work may be required within the expected weekly hours. The position is based out of the beautiful ACC Clubhouse, overlooking the Bow Valley in Canmore, AB. The position cannot be completed remotely.

IDEAL SKILLS AND QUALIFICATIONS

• Experience in outdoor programing
• Familiarity with Microsoft workspace
• Passion for the alpine
• Familiarity with the Bow Valley or Canadian Rockies (beneficial) 
• Strong organizational and communication skills

RESPONSIBILITIES

·       Communicate with ACC personnel and partners about all trip logistics

·       Communicate with participants about all trip logistics

·       Build partnerships with other community non-profits, societies, and schools for development of future programs

·       Answer phone calls and emails from participants, members, community partners, and contracted staff

·       Interview and hire contractors for summer and winter programming

·       Collect certifications and qualifications for contractors for permitting

·       Ordering seasonal materials for camps/courses

·       Host virtual staff training sessions

·       Schedule and configure online pre-trip meetings for camp and courses, attending as needed

·       Apply for municipal and provincial grants for adventures programs

·       Provide excellent customer service to all individuals

·       Process and manage camp sales and registrations

·       Complete office administration for camps (invoices, timesheets, waivers, and contracts)

·       Get camp materials ready for guides/program staff

·       Communicate updates to contracted staff as needed, including phone calls outside of business hours

·       Make trips to pick up equipment for camps and courses as needed

·       Keep inventory of adventures equipment and do routine safety checks

·       Develop new camp proposals internally and through external partnerships

·       Represent ACC Adventures at community events, such as BMFF

·       Work with team members to get ACC programs on the website and ensure updates are made as needed

·       Work with Adventures team and marketing to update camp information and inform communications for camps and courses

·       Create programs seasonal schedule

·       Provide office support for guides who are out in the field, including being all call for weekends and evenings when programs are running

·       Perform other duties as assigned

·       Ensuring that we comply with regulatory obligations as specified under our unique permits

·       Create programs seasonal schedule

·       Coordinating with staff to get camp/course supplies and materials to locations through BC and AB