Multi Line Claim Adjuster Level 2

Claims Adjuster – Level 2

Auto, Property & Liability Claims

HTM is seeking a motivated and customer-focused Claims Adjuster – Level 2 to join our Claims team. In this role, you will investigate, evaluate, and resolve automobile, accident benefits (AB), minor liability, property, and auto physical damage claims in a timely and efficient manner while delivering excellent service to our policyholders.

This position is ideal for an adjuster with solid claims experience who enjoys problem-solving, managing claims from investigation through settlement, and building strong relationships with customers and service partners.

Key Responsibilities

• Investigate and manage auto, accident benefits (AB), liability, and property claims


• Assess policy coverage and determine claim eligibility


• Conduct thorough investigations and gather supporting documentation


• Review estimates and reports from appraisers, contractors, and other service providers


• Set and monitor claim reserves


• Identify and pursue subrogation opportunities


• Negotiate settlements and process claim payments


• Maintain detailed file notes and claims documentation


• Communicate clearly and promptly with policyholders and stakeholders


• Manage claims efficiently through to fair and timely resolution

Qualifications

• 2–5 years of claims adjusting experience, preferably with auto and/or property claims


• College diploma or university degree in a related field


• CIP designation or working toward CIP is considered an asset


• Strong investigative, analytical, and problem-solving skills


• Excellent communication and negotiation abilities


• Strong organizational and documentation skills


• Commitment to delivering exceptional customer service

Compensation & Benefits

• Salary Range: $56,400 – $84,600 annually (based on experience)


• Generous benefits package


• Matched pension contributions


• Support for professional development and industry education


• Collaborative and supportive team environment

Hybrid Work Model

• First 3 months in-office for onboarding and training


• After probation: Hybrid schedule with 3 days in the office and 2 days working from home

If you are a detail-oriented claims professional who thrives in a collaborative environment and enjoys helping customers through the claims process, we encourage you to apply.

• Career growth and professional development opportunities
  
  
  
  • Gain practical experience in the insurance industry
  
  
  • Work in a collaborative, supportive office environment
  
  
  • Develop transferable administrative and professional skills
  
  
  
  HTM Insurance is an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodation is available throughout the recruitment process in accordance with AODA.