Network Technician I

We are seeking a hands-on Network Technician to support and maintain our network infrastructure across office, industrial, and yard environments. This role is responsible for installing, troubleshooting, and maintaining network equipment, wireless systems, and structured cabling. The successful candidate will spend significant time onsite performing network diagnostics, resolving connectivity issues, supporting infrastructure projects, and ensuring reliable network operations. 

Note: Due to business needs, this position is required to be fully on-site based at 50 Pemberton Avenue, North Vancouver.

What you’ll do  

• Provide onsite support for network infrastructure including switches, routers, firewalls, wireless access points, and related equipment. 
• Perform hands-on troubleshooting of network connectivity issues in offices, workshops, industrial facilities, and yard environments. 
• Troubleshoot and resolve LAN, WAN, Wi-Fi, VPN, and VoIP issues. 
• Support network equipment deployments, upgrades, relocations, and replacements. 
• Conduct site surveys to assess network coverage, cabling requirements, and infrastructure needs. 
• Rack, stack, and cable network equipment in telecommunications rooms and data closets. 
• Monitor network performance and respond to outages, incidents, and service requests. 
• Collaborate with contractors, vendors, electricians, and internal teams on infrastructure projects. 
• Maintain accurate documentation including network diagrams, cable records, and asset inventories. 
• Travel between facilities, yards, and project sites to provide technical support and troubleshooting. 
• Participate in scheduled maintenance windows and occasional after-hours support when required. 

What you’ll bring 

• Diploma or certification in Information Technology, Networking, or a related field. 
• 2+ years of experience supporting enterprise network environments. 
• Strong hands-on experience with network cabling, patch panels, cable testing, and equipment installation. 
• Experience troubleshooting Cisco, or similar networking platforms. 
• Solid understanding of TCP/IP, VLANs, routing, switching, DHCP, DNS, and wireless networking. 
• Strong problem-solving and troubleshooting skills. 
• Ability to work independently in both office and field environments. 
• Excellent communication and customer service skills. 
• Valid driver's license and ability to travel to multiple worksites. 
• Cisco Certified Network Associate (CCNA) certification considered an asset.
• Familiarity with network monitoring and management tools. 
• Experience with cloud networking technologies such as Microsoft Azure. 

Why you’ll love working here

• This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come. 
• In addition to an annual bonus and pension plan matching, this role provides you with a very competitive salary in line with the successful candidate’s experience. 
• We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, life insurance, medical leave coverage, parental leave coverage, $500 personal spending account, and an Employee Family Assistance Program (EFAP). 

The estimated salary for this position is $64,800 - $79,200. In determining final salary, Seaspan considers many factors including the successful Candidate’s skills and experience as well as position location and internal equity. The final base salary offer will be at the Company’s sole discretion and presented as part of a competitive total compensation package.

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