New Job Opening: Technical Delivery Manager in Toronto, ON

Role Overview

A leading North American financial institution is seeking a Technical Delivery Manager to lead Fixed Income technology delivery. This role combines strong domain expertise, delivery leadership, and team management, with a focus on ensuring stable, high-quality production environments and successful vendor partnerships.

The successful candidate will bring deep Fixed Income knowledge, hands-on delivery experience, and strong communication skills to lead a small, high-performing team and manage key third-party platforms.

Key Responsibilities

• Lead end-to-end delivery of Fixed Income technology initiatives, ensuring alignment with business priorities


• Manage a team of 2–3 delivery professionals, providing leadership, coaching, and performance management


• Oversee production stability and ensure effective incident management and resolution


• Act as the primary point of contact for stakeholders, ensuring clear and consistent communication across business and technology teams


• Build and maintain strong relationships with internal stakeholders including trading desks, operations, and senior leadership


• Manage and oversee vendor relationships, including performance, issue resolution, and service delivery (particularly Broadridge)


• Drive planning, execution, and reporting across multiple initiatives and workstreams


• Identify, track, and mitigate delivery risks, dependencies, and issues


• Ensure adherence to governance, regulatory requirements, and enterprise standards


• Promote continuous improvement in delivery practices and operational processes

Required Skills & Experience

• Minimum 10 years’ experience in Fixed Income technology delivery or operations


• Strong knowledge of Fixed Income products and trade lifecycle processes


• Hands-on experience with Broadridge Impact / ICI platform


• Proven experience managing small teams (2–3 people) with direct people leadership responsibilities


• Strong production support knowledge, including incident management and system stability


• Demonstrated experience managing third-party vendors and service providers


• Excellent communication skills, with the ability to engage effectively across technical and business stakeholders


• Strong delivery background across Agile, Waterfall, or hybrid methodologies

Preferred Qualifications

• Experience within large capital markets organisations


• Familiarity with front-to-back Fixed Income processing


• Understanding of regulatory and risk frameworks in financial services


• Relevant certifications (e.g., PMP, Agile, SAFe)

Personal Attributes

• Strong communicator with the ability to influence at multiple levels


• Hands-on leader who is comfortable operating close to the technology and production environment


• Results-driven and accountable


• Strong problem-solving and decision-making skills


• Collaborative and adaptable in a complex, fast-paced setting

Why Join

• Lead critical Fixed Income delivery and production initiatives


• Manage a focused, high-impact team with ownership responsibility


• Work closely with key vendors and business stakeholders


• Contribute to strategic platforms within a leading financial institution


• Competitive compensation and benefits