Night Auditor

We’re looking for someone dependable, detail-oriented, and comfortable working independently at night. This role combines overnight guest service with security responsibilities to help keep the resort safe, support guests with after-hours needs, and ensure financial and operational tasks are completed for the next day.

You’ll be part of a team that values integrity, clear communication, and cross-department support.

Black Rock Oceanfront Resort is located in Ucluelet on the rugged west coast of Vancouver Island. Surrounded by old-growth forest and the wild Pacific, our team welcomes guests from around the world who come to experience this exceptional place.

This role is ideal for someone who:

• Is dependable, observant, and calm under pressure


• Communicates clearly and respectfully


• Works well with minimal supervision


• Enjoys professional, friendly guest interactions


• Is comfortable working overnight and outdoors in a coastal environment


• Can complete walking patrols, physical tasks, and detailed administrative work


• Has strong attention to detail for accounting and reporting tasks


• Has some accounting knowledge (asset)

In this role, you will:

Guest Service & Night Audit

• Greet and check in arriving guests


• Respond to guest requests, complaints, or emergencies


• Answer phones and manage reservations


• Process invoices and vendor payments


• Reconcile daily financial reports and ensure all EOD work is complete


• Write clear and accurate reports


• Schedule wake-up calls and prepare for the next day’s arrivals


• Support the Management Team with tasks as required

Security & Overnight Operations

• Conduct regular interior and exterior patrols of guest areas, public spaces, parking lots, and back-of-house areas


• Respond to noise concerns or security-related situations


• Monitor CCTV systems, alarms, and building access points


• Escort guests or staff upon request


• Ensure doors, windows, exits, and restricted areas are secured


• Report maintenance issues such as leaks, damage, or lighting concerns


• Assist with nightly lock-up procedures


• Communicate with morning and evening teams for smooth handover

What you bring:

• Experience in hospitality, security, or customer service (preferred)


• First Aid Level 1 (preferred)


• Strong communication and interpersonal skills


• Ability to stay composed in high-pressure or emergency situations


• Comfort with both guest-facing and back-of-house responsibilities


• Physical ability to complete walking patrols


• A reliable, self-motivated work ethic

Working conditions:

• Overnight shifts, generally 11:00 PM to 7:00 AM


• Indoor and outdoor work in a coastal environment


• Uniform and training provided

What we offer:

• Wage commensurate with experience


• Medical, dental, and life insurance benefits after waiting period


• Associate rates for hotel stays


• Volunteer support opportunities


• Team enrichment events


• Financial support for relevant education


• Low-cost on-site housing (full-time only, if available and required)


• Year-round employment


• Opportunities for advancement


• Inclusive, respectful workplace

Black Rock Resort resides within the Yuułuʔiłʔatḥ – Ucluelet First Nation traditional territory, of whose ancestral lands we work and play.

If you’re reliable, confident, and want to support a safe and welcoming environment at night, we’d be happy to hear from you.