Office Coordinator

Midland Transport is currently seeking an Office Coordinator to be based at our Corner Brook, NL Terminal. The selected candidate will be a highly organized and customer-focused Office Coordinator to support the day-to-day administrative operations of our terminal. This position plays a vital role in ensuring accurate documentation, payroll administration, customer service, reporting, and operational support. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced environment. 

What We Offer:

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies 

• Provide exceptional customer service by phone, email, and in person.
• Respond to customer inquiries and coordinate pickup and shipment requests.
• Complete employee time entry and support payroll administration.
• Process daily reports, fuel reporting, and operational documentation.
• Manage cash collection transactions and related recordkeeping.
• Ensure shipment documentation, scanning, and Proof of Delivery (POD) records are accurate and complete.
• Monitor and resolve missing PODs and documentation discrepancies.
• Maintain organized files, records, office supplies, and inventory.
• Support terminal leadership with reporting, data collection, and administrative tasks.
• Assist with onboarding documentation and identify opportunities to improve administrative processes. 

• High school diploma or equivalent.
• 1-2 years of administrative, customer service, or office coordination experience.
• Experience in transportation, logistics, or a fast-paced operations environment is an asset.
• Strong customer service and interpersonal communication skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple priorities and meet deadlines.
• High attention to detail and strong data entry accuracy.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Experience with AS400, transportation management systems, or payroll administration is considered an asset.
• Ability to handle confidential information with professionalism and work independently in a team-oriented environment.