Office Coordinator, Yorston Office

ABOUT WILLIAMS LAKE FIRST NATION (WLFN)

The Williams Lake First Nation (WLFN), or the T’exelcemc (people of WLFN) have belonged to the Secwepemc (or Shuswap) Nation for over 6500 years. Today, the WLFN community includes a growing population of over 800 registered members who live on reserve in Sugar Cane, in nearby Williams Lake, BC, and across the globe. 

We are Culturally Centered, Future Focused. WLFN provides staff with an excellent benefits package, RSP matching up to 8%, 3 weeks' vacation upon completion of probationary period, and many other benefits. 

Deadline for Applications: July 23, 2025.

POSITION

Reporting to the Director of Legal and Corporate Affairs, the Office Coordinator will oversee the day-to-day operations of the Williams Lake First Nation (WLFN) downtown office, including being the main contact for the office, managing schedules, coordinating meetings and events, and overseeing office supply inventory and vehicle fleet.

Employment Type

Permanant, full time, 35 hours per week.

Probation Period

3 months from the date of hire.

Education Required

• Certified in Business Administration or a related field or equivalent combination of training and education.

Experience Required

• Minimum of 1-2 years’ experience in office administration.

Overtime Status

Non-exempt.

DUTIES AND RESPONSIBILITIES

• Act as the primary point of contact for the WLFN downtown office, fielding and directing incoming calls and inquiries and providing information to external stakeholders as required.


• Act as primary office receptionist: welcome guests, answer the phone, direct calls with the goal of providing a first-rate customer experience.


• Performs day-to-day administrative/clerical duties, including photocopying, processing correspondence, flyers, emails, and other documentation.


• Maintains general office supply inventory, including ordering and organization.


• Provide general administration to internal departments as required.


• Maintains organization and scheduling procedure for WLFN vehicles.


• Schedule regular maintenance of WLFN vehicles (example – oil change).


• Replenishes brochures and maintains community display board.


• Develops, maintains and updates Receptionist Manual as required.


• Take payments and issues receipts for General.


• Manage opening and closing of the front door and kitchen throughout the day, opening at 8:30am, closing between 12:00pm and 1:00pm, and closing at the end of the day.


• Receive mail and packages and distribute throughout the office.


• Coordinate facilities maintenance for the WLFN downtown office by liaising with the WLFN departments and external contractors, as required.


• Coordinate meetings and events, including scheduling, preparation of materials, and logistics, and ensuring all necessary arrangements are made.


• Follow office workflow procedures to ensure maximum efficiency.


• Provide hospitality to all guests and help to create a welcoming environment.


• Invest in building long-lasting relationships both externally and internally.


• Oversee office supply inventory, ordering and restocking as necessary, and ensuring that the office is always well-stocked with the necessary materials.


• Supports the mission, vision, and values of Williams Lake First Nation.


• Contributes to the WLFN’s ongoing success by accomplishing other duties as required or assigned.

Skills and Abilities

• Must be highly efficient with the ability to manage several diverse tasks, activities, and projects at the same time.


• Resiliency to handle shifting priorities and maintain demeanour in high-intensity situations; ability to operate independently; detail-oriented.


• Ability to be flexible and take an optimistic approach to work; able to anticipate and handle challenging situations.


• Exceptional customer service skills.


• Excellent verbal and written communication skills with strong analytical and problem-solving skills.


• Strong interpersonal skills, very good judgment, and strong initiative.


• Ability to recognize opportunities for improvement and efficiency.


• Operates as part of a team and is flexible about the boundaries and functions of the job.


• Maintains professionalism in all circumstances.


• Recognizes and respects all cultural diversity and understands the Indigenous culture.

Preference will be given to those of Aboriginal Ancestry - per Section 16(1) of the Canadian Human Rights Act.

We thank all those individuals who applied. Given the large number of applicants we receive for our job postings, only those selected for an interview will be contacted.