Office Manager

The MortgageCentre – Durham, has been in the industry for over 3 decades, is the largestmortgage brokerage in the Durham Region and was awarded by the CanadianMortgage Professionals Magazine “Employer of Choice”. We value our people andinvest a great deal of time and effort in supporting them to be successful. Ourteam consists of a great group of like-minded individuals who strive forexcellence in our industry.
We have an immediate position open for an Experienced Office Manager who will bea part of the team at our ever-growing, fast-paced mortgage brokerage firm.

The ideal candidate will have 2+ years’ experience in an office administration role. The Office Manager will assist theOperations Manager in ensuring the office runs smoothly and professionally onday-to-day basis from greeting clients, organizing meetings and general officemaintenance to scribing meeting minutes,weekly and monthly payroll/commissions,preparing and modifying documents to handling of petty cash and other financialduties.

A motivated, self-starter is a MUST for this position. Thisindividual must work well under tight deadlines and maintain a high level oforganization, while balancing multiple tasks. Attention to detail is key, mustbe tech-savvy. The candidate will also be customer oriented and have themotivation to deliver the service and care to our clients that they deserve.

We have developed anetwork of lenders over the years to provide our customers with many options.We consistently focus on providing the most value for our customers andcontinue to provide top-notch customer service! We are very proud to say thatmost of our business comes from repeat clients and their referrals of friendsand colleagues.

Requirements

• Maintain electronic and hard copy filing systems
  
• Follow-up with all parties such as, lawyers,clients, agents, etc. when necessary
  
• Reporting of savings account breakdown of fundsand petty cash
  
• Perform general clerical duties includingphotocopying, fax, and mailing
  
• Facilitate smooth flow of the office & meetingson a day-to-day basis
  
• Answer, screen and transfer inbound phonecalls/emails/faxes/inquiries
  
• Greet visitors and clients and provide supportas needed
  
• Maintain office facilities and supplies
  
• Prepare and modify documents includingcorrespondence, reports, drafts, memos and emails, meeting agendas, scheduledas directed
  
• Schedule and coordinate meetings, appointmentsand travel arrangements for managers or other staff
  
• Record, compile, transcribe and distributeminutes of meetings
  
• Reporting of Points program for First Nationaland MCAP monthly
  
• Reporting of MPP insurance acceptance/waived andcommissions associated within
  
• Storage unit organization and upkeep
  
• Data entry into Filogix and our custom CRM/ZOHO
  
• Cover vacation of Office Administrator
  
  

Technical Qualifications:

• Proficient withMicrosoft Office
  
• Knowledge of Filogix or similar program
  
• Experience with ZOHO CRM Software is an asset
  

Skills & Abilities:

• Excellentanalytical, problem-solving and decision-making skills
  
• Excellent verbal andwritten communication skills
  
• Professionaltelephone approach
  
• Excellent timemanagement skills, able to prioritize and efficiently manage high volume
  
• Strong customer service, tact and diplomacy to ensureclients needs are managed effectively
  
• A team player with excellent multi-tasking abilities anda proven track record for meeting strict deadlines
  

Experience:

• Minimal 2-3 yearsworking experience as an office administrator or similar role
  
• Demonstratedexperience working in a dynamic, fast-paced environment with constant change
  
• Previous experiencewithin the banking industry is an asset
  
• Mortgageunderwriting experience is an asset
  

#J-18808-Ljbffr