Office reception clerk

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
  
• Provide basic information to clients and the public
  
• Obtain and process information required to provide services
  
• Operate switchboard or telephone system
  
• Order office supplies
  
• Record and relay information
  
• Schedule and confirm appointments
  
• Send invoices
  
• Maintain work records and logs
  
• Receive and issue payments
  
• Perform clerical duties, such as filing and sorting and distributing mail
  
• Answer telephone and relay telephone calls and messages
  
• Arrange teleconferences
  
• Calculate billing charges
  
• Monitor mobile radio or telephone
  
• Provide directory assistance
  
• Provide emergency services
  
• Relay service to persons with disabilities