On-Call Youth Development and Intensive Support & Supervision Program (ISSP) Worker (Casual)

PLEA Community Services is currently seeking a Casual On-Call Youth Development and Intensive Support & Supervision Program (ISSP) Worker for our Vancouver Coastal Youth Services team in the Sunshine Coast regional district with occasional travel to Vancouver for meetings. The successful candidate will hold two (2) casual on-call positions: Youth Development Worker supporting our Onyx program and an Intensive Support & Supervision Program (ISSP) Worker. The proposed start date for these positions is as soon as possible. These positions require BCGEU membership.

As a Youth Development Worker, the employee will support our Onyx program providing immediate support to youth who have experienced sexual exploitation and need support exiting from the sex trade or sexually exploitive relationships. As an ISSP (Intensive Support & Supervision Program) Worker, the employee will also provide one-to-one services for youth who are deemed to be medium to high risk of re-offending – the program is an alternative to custody. 

Hours of Work: The selected candidate must be available for a minimum of one 7-hour weekday and one 7-hour weekend shift per week within the program's hours of operations, including days and evenings. Assigned shifts will be up to 7 hours in length. Shifts may be assigned to either Onyx or ISSP program needs.

Closing date for Internal Applications: The deadline for internal applications has now passed and we are welcoming applications from external candidates.

Education/Experience Requirements:

• A Bachelor of Arts degree in the social sciences or human services or a related discipline.


• One (1) year recent experience working in programs with youth who are deemed to be high risk with complex care needs, and/or involved in the criminal justice system, and their families/caregivers.

Who We Are:

PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

What You Will Do: 

• Deliver interventions and activities aligned with probation and case management goals.


• Address safety and immediate needs for Onyx youth across individual, family, school/work, peer, and community domains; provide emotional and practical support.


• Provide intensive, goal‑oriented support to youth under court orders; monitor compliance; report non‑compliance.


• Help youth access community resources (education, employment, recreation, and cultural supports).


• Build life skills, engage in recreation, and support family/caregiver relationships.


• Participate in integrated case management and act as key worker when needed.


• Assist with Youth Agreement goals (housing, finances, education, stability).


• Respond to crises, provide on‑call support, maintain accurate documentation.


• Build strong community partnerships and uphold confidentiality.

What You Will Bring:

• Strong communication, facilitation, and conflict‑management skills.


• Ability to teach, collaborate with caregivers, and build trust with reluctant youth, including those experiencing sexual exploitation.


• Effective team skills, judgement, and behavior‑management abilities.


• Strong organization, independence, and accountability.


• Cultural competency and understanding of diverse lived experiences.


• Knowledge of youth‑service best practices, sexual exploitation issues, risk factors, criminal justice processes, relevant legislation, and case management principles.


• Proficiency with Microsoft Office and database systems.

Note: A full job description will be provided to candidates selected for an interview.

PLEA Benefits and Perks:

• Access to the Employee and Family Assistance Program (EFAP): counselling support services and wellness resources for employees and their immediate family members.


• Discounted gym membership at Club 16 Trevor Linden and She's Fit.


• Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.)


• Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days).

Minimum Requirements:

• Satisfactory Criminal Record Clearance.


• Must possess a valid Basic First Aid certificate (formerly OFA Level 1) or be willing to obtain one prior to hire.


• Must have access to a personal vehicle for work-related travel. This position requires travel in the Sunshine Coast Regional District, and to Vancouver for occasional meetings.


• Must possess and maintain a valid Class 5 B.C. Driver's License, and suitable driver's abstract/claims history. 


• Documentation that the applicant is legally authorized to work on an ongoing basis in Canada.

Note: PLEA conducts primary source verification of applicant's credentials including education, training, work history, and licensure.