Operational Technology Technician

About ESW – IT Business Advisors

ESW-IT is an established IT Consulting Firm providing end-to-end IT services and solutions to small, mid-sized, and enterprise businesses.  At ESW-IT, we are focused on helping clients achieve their goals to drive strategic business value from IT. By combining our industry experience, technical expertise, proven implementation methodologies with the right infrastructure and tools — we can decrease costs and complexity and increase IT innovation. ESW-IT proudly promotes its Core Values of Courageous Spirit, Servant Heart, and Fun Attitude

Our Core Values

To create our core values, ESW invited Co-Workers to outline values important to them personally. This feedback was then finalized into ESW Corporate Values. 

• Courageous Spirit - Intentionally moving forward while persevering in a positive manner.


• Servant Heart - Willingness to put others ahead of us while fostering fellowship with co-workers, clients, vendors and community.


• Fun Attitude - Approaching our lives in a way which encourages excitement, passion and enjoyment.

This position reports to: Stan Klaus 

Position Highlights

• Operational Technology Technician


• Location: Calgary, with travel to any office


• Full time Permanent


• Monday – Friday 8 am – 5 pm. Other hours may be required

Core Competencies required for this position

• Careful consideration of impact on the team and organization of decisions, ethical


• Communication to clients (internal and external) within an acceptable time frame, punctual reply


• Follows procedures and policies of the organization and follows societal laws, ethical behavior


• Ability to interact with various people, interpersonal skills, communication and listening, persuasion, manners, etiquette


• Think strategically and creatively in a broad sense about organizational issues and identify key or underlying factors in complex organizational situations. It includes the ability to identify priorities and opportunities for the organization, develop necessary business plans and align daily work with the mandate, values, and long-range visions of the organization

Primary Focus

• Install, configure, and maintain industrial control systems (PLCs, SCDA, HMIs)


• Troubleshoot and optimize OT networks and field devices


• Ensure secure and reliable communication between OT and IT systems


• Support OT cybersecurity initiatives and compliance (e.g., ISA/IEC 62443)


• Maintain documentation of OT systems, including network diagrams and configurations


• Provide Tier 1 and Tier 2 support for end-user devices, software, and network issues


• Manage Active Directory, user accounts, and group policies


• Support Microsoft 365, Teams, SharePoint, and other enterprise applications


• Assist with hardware deployment, imaging, and lifecycle management


• Monitor and maintain IT infrastructure including switches, firewalls, and wireless networks

Skills and Experience Required

• Diploma or degree in Computer Engineering, Industrial automation, Information Technology, or a related field.


• 3+ years of experience in a combined OT/IT support role


• Strong understanding of industrial protocols (Modbus, OPC, UA, Ethernet/IT)


• Experience with PLC’s (e.g., Allen-Bradley, Siemens), SCADA, and HMI Platforms


• Proficiency in Windows server, Active Directory, and Microsoft 365 administration


• CompTIA A+, Network+, or Security+


• Cisco CCNA or equivalent


• Microsoft Certified: Moder Desktop Administrator Associate


• ISA/IEC 62443 Cybersecurity Fundamentals Specialist
  
  

Working Conditions

• The co-worker will be supplied with a mobile device to ensure our clients always have access to support.


• A fleet truck will be supplied for travel to client sites.


• This position may require a successful candidate to stay in client-provided camps or hotels at times.


• The candidate may have to travel extensively.


• Camps supplied by the client have a zero-tolerance policy regarding drugs and alcohol (dry camps)


• This position requires the successful candidate to be physically capable of lifting up to 70 lbs.


• The successful candidate must be capable of operating a motor vehicle and have a clean driver’s abstract


• Schedule will vary depending on location being supported


• Unscheduled or after-hours support may occasionally be required


• The successful candidate must comply with the safety standards of ESW and/or its clients

Contacts

• Client Infrastructure Groups – These individuals may assist with ongoing operational and project-related work


• Client Project Managers and/or Business Analysts - These individuals may provide direction regarding ongoing project-related activities


• Clients in the field - Your daily contact will be with the individuals working at the client's field sites


• ESW Leaders, coworkers, and administrative staff

How To Apply

Please provide a cover letter, kindly include:

• Where you saw this position advertised
  


• If you were referred to this position, the name of the ESW co-worker who referred you.

Only applicants eligible to work in Canada will be considered.

Background checks and other assessments are conditions of employment.

To view all our job postings, visit our website at   http://www.eswit.com/careers.html