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Operations Administrator

salary Salary :

$55,100 - 58,000 yearly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Operations Administrator





















Current Opportunity



Operations Administrator



Department



Operations



Job Classification



Full-Time



Salary Range



 $55,100 - $58,000











ABOUT THE MTCC


Located in the heart of downtown Toronto, the Metro Toronto Convention Centre (MTCC) is Canada’s most successful convention and trade show facility. The MTCC welcomes approximately 1 million visitors each year, hosting a variety of events from meetings and conventions to public shows and galas. The Centre is an economic driver, a proud supporter of our community, and a meeting place where meaningful connections are made. Beyond helping planners create successful events, we believe that “Our People are the Centre.” Our talented team is our greatest strength, and we offer a corporate culture that values work-life balance, great benefits, professional development, wellness, and fun.


Want to take a look behind the scenes? Visit our employee Instagram page: @lifeatmtcc



JOB RESPONSIBILITIES


Administrative Support: 



  • Performs general administrative duties and functions. 

  • Verifies and finalizes works orders at the end of each event. 

  • Records information/statistics for the purpose of follow-up and record keeping. 

  •  Coordinate and request paid duty police officers based on event requirements with Toronto Police. 

  • Schedule and maintain accurate records of company health and safety training. 

  • Review, respond, and obtain Safety Compliance Manager approval on fire safety replies.   

  • Track and record details obtained from the fire safety replies. 

  • Maintain records of safety data sheets in coordination with other MTCC department administrators. 

  • Coordinate the restocking of first aid kit supplies with third party vendor.

  • Assists the Safety Compliance Manager and Director of Security Operations in office administration to ensure achievement of mandated goals and objectives. 

  • Assists security team in maintaining various security audit and incident reports. 

  • Maintains reports for outstanding security system service calls. 

  • Assist the manager with capital projects by organizing and maintaining files. 

  • Administrator of the Emergency Preparedness Plan. 

  • Administrator to the Joint Health & Safety Committee and Contractors Committee. 

  • Records departmental meeting minutes. 

  • Places requests for ordering supplies and materials. 

  • Provide monthly Reception Relief support   

  • Support employee programs through participation in Social Committee  

  • Support other Operations department as required in the absence of department coordinator  



     Finances: 



    • Assists and prepares annual budget reports and monthly financial reports. 

    • Responsible for timely processing of all work orders and invoices using systems such as: Momentus and Adaco. 

    • Works with Accounting regarding invoice payment, capital reports, month end reports. 

    • Externally consult with contractors and suppliers regarding invoices, onsite work. 



      Interpersonal Contacts: 



      •  Communicates internally with all staff/departments regarding reports, to obtain work orders, for clarification and/ or for requests. 

      • Manager to review work, clarify/resolve issues and to determine priorities. 

      • Externally this position communicates with service providers to request and schedule health and safety training for various internal departments. 


      Employee Support: 



      • Assists Security Supervisors with employee payroll. 

      • Assists Security Supervisors in maintaining uniform storage and inventory control. 


       Level of Responsibility: 



      •  Ensures appropriate office support is available for the delegation of work orders that have come in. In addition, provide ongoing office support in functions such as: word processing, filing. 

      • Assist in providing proper billing information for a client, which may cause problems with department revenues and / or upset client should the information be inaccurate. 


       QUALIFICATIONS



      • College Diploma in a related field. 

      • Knowledge of Health & Safety Processes is an asset. 

      • A minimum of one year administrative experience 

      •  Proficiency with computerized systems and Microsoft Word, Excel, Outlook and Powerpoint, Adaco, Momentus, Workforce and Windows. 

      • Excellent written and verbal communication skills 

      • Ability to think outside the box and be creative.  

      • Attention to detail and ability to handle multiple projects simultaneously in a fast-paced environment. 

      • Self-starter who is able to anticipate and prioritize business needs. 

      • Team oriented with the ability to work independently. 

      • Fluency in French is an asset.



        Why Join us?   


        At Metro Toronto Convention Centre, we believe in investing in our people and creating a supportive, engaging workplace. As part of our team, you’ll be part of a collaborative, people-first culture and enjoy a variety of benefits designed to help you grow, succeed, and feel appreciated:    



        • Ongoing Training & Development – Grow your skills and explore new opportunities through learning and cross-training across departments  

        • Employee Recognition Platform – Be recognized and appreciated for your contributions by peers and management  

        • Volunteer Opportunities – Make an impact in the community through company-supported initiatives  

        • Employee Assistance Program (EAP) – Get confidential support for your personal and professional well-being  

        • Interactive Workshops – Connect, learn, and stay inspired with practical, engaging sessions  









        Interested applicants are asked to submit their application online no later than:


        January 23, 2026


        Please note:  The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process.  During any stage of the recruitment process, applicants have the right to request accommodation.  


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        About the Company

        Mtcc Brand 2025

        Discover Toronto's top convention centre! Host conferences, events, trade shows, exhibitions and more. Plan your next successful event at the MTCC.

        Read more about the company

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