Operations Coordinator

This position reports directly to the Branch Manager. The following summarizes some key elements of the role.

Operations Coordinator Responsibilities:

• Invoicing – daily rental invoicing, cycle billing, over the counter sales, machine install and field service invoicing;
• Updating purchase orders to include such things as proper Fx and freight charges are included;
• Coordinate warehouse receiving and prepping orders for shipment;
• Maintaining paperwork flow both internally and for ecommerce compliance;
• Perform daily close and prepping bank deposits;
• Purchasing office supplies;
• Manage and maintain warranty claims for parts and warranty registration;
• Perform regular inventory audits;
• Worker Rep Health & Safety;
• Support requests from customer for quotes (inside Sales);
• Assisting other operations under the SITECH banner;
• Assisting other operation like sales leads for the Battlefield Banner;
• Take any initiative or any other tasks related to my role;
• Perform other duties as assigned.

Key Qualifications:

• The ability to provide excellent customer relations while keeping a positive attitude;
• Proficient in organization and process fulfillment, attention to detail, and paper work organization;
• Excellent communication and people skills;
• Previous experience working with technicians and in a similar or relation parts environment;
• Knowledge in the creation of parts order and work orders, developing and receiving purchase orders, inventory management, estimate preparation;
• The ability to adapt to on-call work schedules;
• Efficiency in the Microsoft Office applications, specifically, Outlook, Word and Excel;
• The desire to work effectively within a team environment .