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Operations Coordinator Ocean Freight

icon building Company : Rhenus Logistics
icon briefcase Job Type : Full Time
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Job Description - Operations Coordinator Ocean Freight

What You Can Expect:

  • Coordinate end-to-end Ocean Export shipments, including carrier bookings, shipping instructions, CERS submissions, and preparation of Master and House Bills of Lading (MBL/HBL).
  • Manage Ocean Import shipments, including E-Manifest preparation, destination coordination, and shipment follow-up.
  • Communicate with customers, overseas agents, carriers, and service providers to ensure the timely movement of freight and provide regular shipment updates.
  • Prepare and distribute pre-alerts, status reports, shipping documentation, and Proofs of Delivery (PODs).
  • Arrange cargo pickups and coordinate transportation providers as required.
  • Monitor shipment progress, resolve operational issues, and ensure all files are completed accurately and closed in a timely manner.
  • Negotiate rates with carriers and logistics providers and assist with customer quotations and pricing requests.
  • Issue invoices, reconcile shipment costs, manage pending charges, and support accounts payable processes.
  • Maintain accurate shipment records and ensure compliance with company procedures and regulatory requirements.
  • Provide exceptional customer service while supporting the day-to-day operations of the freight forwarding department.

What You Bring:

  • Minimum 2 years of experience within the Canadian freight forwarding industry.
  • Strong knowledge of Ocean Export operations, including bookings, CERS filings, shipping instructions, and bill of lading documentation.
  • Working knowledge of Ocean Import operations, including E-Manifest preparation and destination coordination.
  • Experience handling both ocean exports and imports within a non-asset-based logistics environment.
  • Exposure to Air Freight operations is considered an asset.
  • Experience coordinating international shipments and communicating with overseas agents and carriers.
  • Understanding of freight forwarding documentation, customs requirements, and transportation processes.
  • Experience preparing quotations and negotiating carrier rates is considered a strong asset.
  • Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.
  • Excellent communication and customer service skills.
  • Proficiency with freight forwarding systems and Microsoft Office applications.
  • Familiarity with international trade documentation, carrier portals, and Canadian customs requirements.
Original job Operations Coordinator Ocean Freight posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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