Operations Customer Service Representative

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 

Your Role: At the Heart of the Chain

Salary Range

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Why choose Intelcom and become one of our Operations Customer Service Representative?

• You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time
• You’ll get to work with a variety of people in-person, by phone and emails wowing them with your communication skills
• You enjoy a fast pace and being organized so that all packages are accounted for and deal with the packages returned to the Delivery Center
• You’re quick on the computer and like data entry, report production and working with a variety of systems
• You’re cool as a cucumber and like to manage different types of situations.

If this job interests you, send us your application and we’ll get in touch with you as soon as possible.

Warehouse – Delivery – Customer Excellence – Part Time – Full Time

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities 

• Comprehensive group insurance 

• Group RRSP program 

• Employee Assistance Program… 

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. 

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. 

See you soon! 

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.