Operations Manager - North Bay

Operations Manager – North East Region (North Bay)

We are seeking a strong, people-focused Operations Manager to lead nursing and clinical operations across the North East region. Reporting to the Director of Operations, this role provides leadership and oversight to ensure high-quality, compliant, and efficient delivery of community-based care services.

This position is based in North Bay and requires travel throughout the North East region.

Key Responsibilities
• Lead and support nursing and clinical management teams across the region
• Oversee day-to-day operations to ensure timely, coordinated, and high-quality care delivery
• Monitor operational and performance metrics and implement improvements as needed
• Partner with clinical leaders, scheduling teams, and shared services to support care excellence and compliance
• Support budgeting, resource planning, and productivity tracking
• Ensure compliance with funder requirements, legislation, and organizational policies
• Support contingency planning and provide leadership coverage when required

What You Bring
• Registered Nurse in good standing with the College of Nurses
• 3–6 years of nursing experience, preferably in home or community care
• 3–5 years of leadership or operations management experience
• Experience leading multidisciplinary teams
• Strong communication, analytical, and problem-solving skills
• Knowledge of healthcare regulations and community care models
• Proficiency with MS Office; experience with AlayaCare is an asset
• French language skills are an asset

What We Offer
• Competitive salary 
• Hybrid work flexibility
• Comprehensive health, dental, and employee assistance programs
• Supportive leadership and growth opportunities