Operations Specialist VCIM

About Vancity Investment Management 

Vancity Investment Management (VCIM) is a rapidly growing leader in Responsible Investing with $4 billion in assets under management. We offer retail and institutional clients an active, integrated investment process that utilizes shareholder engagement and incorporates Environmental, Social and Governance (ESG) analysis and traditional financial analysis in the construction and management of investment portfolios. 

Your Role in Supporting Our Members: 

As an Operations Specialist, VCIM, you will work closely with members of the Trading and Operations team to perform dealer functions that support VCIM’s portfolio management business. You will operate and maintain technology platforms, engage with vendors and strategic partners, and help mitigate operational risk while supporting business growth. This role is ideal for a detail-oriented investment operations professional with strong operational, technical, and workflow management skills who is passionate about process optimization, continuous improvement, and delivering high-quality work in a collaborative environment.

This is a Full-time, Permanent role based at the Vancity head office and will report directly to the Head of Trading and Operations. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact: 

• Operating and maintaining portfolio management systems and custody platforms that support recurring business workflows  


• Executing recurring operational processes including reconciliations, account opening and maintenance, cash management, centralized rebalancing, post-trade processing, billing, tax cycles, and audit support  


• Documenting, implementing, and continuously improving operational workflows and processes to support portfolio management activities and strategic objectives  


• Maintaining relationships with strategic system vendors to support dealer functions and resolve dealer-related issues raised by member-facing teams  


• Participating in projects and initiatives involving multi-disciplinary teams across the organization  

What You’ll Bring to the Team: 

• An undergraduate degree in Business Administration, Finance, or a related field  


• 3–5 years of experience in back and middle office operations at a portfolio manager or dealer, preferably in a multi-custodian environment  


• Experience working with portfolio management software  


• Proven ability to manage competing priorities and deadlines in a fast-paced, team-based environment  


• Strong relationship management and communication skills  


• Working knowledge of the rules, regulations, policies, and procedures governing investment operations and dealer activities 

 
Extra Skills That Set You Apart:  

• Experience supporting ESG or responsible investment operations 


• Exposure to transformational investment operations projects 


• Experience contributing to process automation or system enhancements 

You’ll Thrive Here If You Are:  

• A decisive problem solver – You assess issues quickly, develop practical solutions, and consider risk and impact thoughtfully.  


• An excellent communicator – You clearly explain complex operational concepts and collaborate effectively with diverse partners.  


• A self-starter and organized planner – You manage competing priorities with structure, accountability, and initiative. 


• Detail-oriented and reliable – You take pride in accuracy and follow-through in critical operational processes. 

 
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.   

What You’ll Earn: 

This role offers a salary range of $76,500 to $94,500 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here: 

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive: 

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers. 


• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs. 


• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time. 


• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness. 


• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from. 


• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone. 

 
Vancity Talent Programs: 

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting. 

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. 

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.