Outbound Sales Manager

Title: Outbound Sales Manager 
Location: Markham, ON (On-site) 
Salary: $110,000 – $145,000 

About Us: 

At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you. 

Our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply—we’d love to learn more about you! 

Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success. 
Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness. 
Accountability – We take full ownership of our decisions, actions, and outcomes—both successes and failures. 
Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. 

Responsibilities:

• Own the BDR team in the Canadian office, providing strategic direction and managing day-to-day operations.
• Collaborate cross-functionally with Sales, Marketing, Enablement, Product, and Revenue teams to drive pipeline growth and revenue outcomes.
• Coach and develop BDRs on prospecting and pipeline generation across channels, including cold calling, email, SMS, and social media.
• Clearly communicate WellnessLiving’s value proposition to generate interest and drive product demonstrations.
• Set quotas and support planning, forecasting, compensation modeling, and resource allocation.
• Develop and execute effective prospecting and outreach strategies in partnership with sales leadership.
• Monitor pipeline health and performance metrics, including conversion rates, deal progression, win/loss analysis, and forecast accuracy.
• Identify operational bottlenecks and opportunities for process improvement; implement scalable solutions to optimize efficiency.
• Maintain data hygiene across pipelines and CRM systems, ensuring accuracy, consistency, and minimal duplication.
• Oversee lead management processes, including capture, scoring, routing, and lifecycle progression through marketing automation.
• Generate and deliver actionable insights and reports to leadership to support data-driven decision-making.
• Mentor and support team growth, fostering a high-performance, collaborative environment.
• Build and maintain clear documentation for processes, workflows, and campaign operations.
• Prioritize effectively while maintaining a strong focus on customer needs.
   

Skills & Qualifications: 

• 5+ years of progressive experience in a BDR, SDR, Lead Gen, or Pre-Sales role, with a minimum of 3 years in a BDR Manager position.
• Experience within the SaaS industry is highly desirable.
• Demonstrated drive to achieve and surpass measurable performance goals.
• Ability to thrive in a fast-paced and challenging environment, collaborating effectively with peers who encourage continuous improvement.
• Strong time management skills and a receptive approach to feedback.
• Proven experience coaching, mentoring, and guiding sales professionals towards their professional development and growth.
• Willingness to lead by example, including proficiency in cold calling to demonstrate effective techniques to the team.
• Excellent prioritization skills for managing competing tasks while consistently prioritizing customer needs.
• Familiarity with Salesforce, Outreach, and Gong.

Why Work With Us?

• Work with a passionate, dynamic, and fast-growing team dedicated to making a meaningful impact within the wellness industry 
• Competitive salary, vacation, and benefits package 
• Opportunities for career growth and development 
• Work in a culture that values creativity, collaboration, and continuous learning 

We appreciate you taking the time and look forward to reviewing your application! 

Please note that those who meet the qualifications for the position will be contacted directly. 

WellnessLiving is an equal opportunity employer. Employment decisions are based on qualifications, experience, and business needs. We prohibit discrimination and harassment of any kind and consider all qualified applicants without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital or family status, or any other status protected by applicable law.

We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.