Overhead Door, Service Technician

Key Responsibilities

• Perform commercial overhead door and dock repairs and installations


• Deliver excellent customer service during on‑site visits


• Prepare work orders, service reports, and required documentation


• Prepare quotations and make recommendations based on site inspections


• Clearly communicate findings and recommendations to clients, management, and administration


• Identify current and future service needs, repairs, and replacement opportunities


• Perform work using a company‑provided service truck


• Collaborate closely with management and administrative teams to meet customer expectations


• Contribute as an integral member of a client‑focused service team

Qualifications & Skills

• Proven experience as a Commercial Overhead Door & Dock Technician


• Strong verbal and written communication skills


• Lead Technician experience (working with an assistant) is an asset


• Customer‑focused mindset with strong relationship‑building skills


• Proficient in completing work orders, reports, and job documentation


• Technical experience with:
  
  
  
  • Overhead door and dock systems
  
  
  • Electric operator installations and repairs
  
  
  • Low‑voltage wiring
  
  
  • High‑speed doors, gate operators, and dock equipment
  
  
  • Pedestrian doors (asset)
  
  
  
  


• Comfortable using hand and power tools, lifts, ladders, and torches


• Welding, framing, or cladding experience considered an asset


• Valid driver’s license required


• Ability to work independently, problem‑solve, and take initiative


• Willingness to work occasional overtime

Schedule

• Monday to Friday


• 7:30 AM – 5:00 PM

What We Offer

• Competitive hourly pay: $25–$35 (based on experience)


• Overtime pay


• Company‑provided service truck


• Company cell phone and power tools


• Comprehensive benefits package


• Signing bonus and relocation assistance available for candidates outside the Ottawa / Eastern Ontario area