Parking Enforcement Officer

Ready to start your next chapter with NAIT?

At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future – together.

Important Application Deadline Notice

Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above.

To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.

Internal NAIT Employees

Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.

Please Note: This is a casual opportunity ending on or before June 30, 2027, with the possibility of extension.

Reporting to the Supervisor of Parking Enforcement, the Parking Enforcement Officer is responsible for enforcing parking regulations, issuing tickets/citations for parking violations, providing traffic direction, inspecting parking machines/equipment/facilities, and supporting the day-to-day operations of Parking Services. The Parking Enforcement Officer is also responsible for assisting customers, including providing information, wayfinding, and assistance in the use of parking equipment and technology. Flexibility to work a variety of shifts (days/evenings/weekends) is required.

Must be able to obtain a clear Criminal Record Check.

Key Responsibilities

• Patrol parking zones via vehicle and/or by foot to enforce parking regulations.
• Issue warnings and/or citations for parking violations
• Provide exceptional customer service.
• Maintain and basic troubleshooting of parking enforcement equipment and technology
• Respond to routine inquiries, providing information and clarification on department services, policies, and procedures.
• Report customer feedback, concerns, or service issues to a supervisor.
• Perform other related duties as required.

Skills & Abilities

• High level of customer service skills when interacting to interact with the public – exceptional interpersonal/interaction skills.
• Strong attention to details when note taking and report writing.
• Excellent oral and written communication skills.
• Computer experience, including Microsoft Office applications and various parking technologies
• Physically able to walk up to 10+ kilometers per day or drive/sit for up to 7 hrs. per day
• Confident working independently, while supporting and contributing team goals and objectives
• Demonstrated competency in English – speaking, reading, writing comprehension. 

Qualifications

• Completion of grade 12 or equivalent combination of education and experience
• Class 5 Driver’s license with a clean drivers abstract
• Proficiency in using computers and computer systems such as: Microsoft Office, License Plate Recognition (LPR) system, T2 Parking Systems, HONK mobile payment app
• Related certificates.
• Some experience in retail or customer service environment

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

Classification – Customer Service Representative I - 40

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration

Refer to the salary range noted on this

posting, plus 12% in lieu of statutory holidays and vacation pay.

NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at [email protected].

Please submit a resume and cover letter to be considered for this opportunity.