Parts Manager - Porsche Centre Langley

UNLIMITED POSSIBILITIES AHEAD

Position: Parts Manager
Status: Full-Time

Dealership: Porsche Centre Langley
Department: Parts

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

 A Career at OpenRoad Means You’ll Enjoy: 

• Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen


• Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Footwear Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, & a Tool Allowance. 


• Internal and external, training & development opportunities for skill development and growth


• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment


• Comprehensive Extended Health and Dental plan, tailored toward Associate wellness


• Recognition and Engagement Events


• And more!

ROLE & RESPONSIBILITIES:

• To champion OpenRoad’s Climates Goals.


• Build strong customer relationships and operate the Parts department at maximum efficiency and profitability


• Hire, train, motivate, counsel, and monitor the performance of parts department staff.


• Grow all revenue driving operations of the Parts department: Wholesale, accessory sales, internal parts distribution + fulfillment… etc.


• Conduct meetings with Parts department employees to discuss activities and matters that require attention and planning.


• Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.


• Handle customer complaints immediately and according to the dealership’s guidelines.


• Prepare and administer an annual operating budget for the Parts department.


• Establish individual parts levels and balance them for maximum turnover


• Meet with dealership management on a regular basis to review current Parts department performance, set future performance objectives, plan promotional activities, discuss other critical department matters and most importantly execute meeting outcomes.


• Maintain good working relationships with manufacturers.


• Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.


• This position will be expected to perform other duties as assigned by management.


• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Excellent interpersonal, organizational, and communicational skills.


• Strong knowledge of automotive equipment parts and accessories with extensive experience in an automotive parts department. 


• Knowledge of techniques for receiving, storing, and issuing parts and supplies. 


• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. 


• Ability to work constructively with members from all departments within the dealership. 
  


• Ability to make sound decisions in a manner consistent with the essential job functions.


• Ability to maintain records and prepare reports using a computerized equipment maintenance system.


• Current knowledge of local sources of supply.


• Ability to motivate and train staff

Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application. 

https://orag.bamboohr.com/careers/4401 

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US! 

We thank all those that have applied. Only those considered for the position will be contacted.