Parts On -Site Representative

• Develop and execute a weekly and bi -weekly route schedule to service existing Parts On -Site customers.
  
• Build strong relationships and provide proactive, on -site support.
  
• Address customer concerns promptly and resolve issues effectively and professionally.
  

• Replenish parts cabinets and ensure customers have the inventory they need.
  
• Supply additional parts directly from your van based on customer demand.
  
• Maintain accurate and up -to -date customer machinery profiles.
  

• Actively call on new and prospective customers to grow the Parts On -Site and Aftermarket business.
  
• Market and promote parts and service offerings, including: Preventative Maintenance Inspections (PMI), Overhauls, and Special parts promotions
  
• Perform follow -ups on major parts sales to ensure satisfaction and identify additional opportunities.
  
• Promote seasonal merchandise and monthly parts initiatives.
  
• Identify and communicate sales leads to the Sales Department.
  

• Support field technicians by delivering parts as required.
  
• Participate in and promote all company initiatives, including: Performax Program, Combine Guarantee, Western Tractor Days (WT Days), Clinics and events
  
• Ensure a strong Parts presence at customer events and clinics.
  

• Maintain a clean, organized, and well -stocked Parts On -Site van.
  
• Ensure the van is mechanically maintained and presentable at all times.
  

• Provide weekly reporting on Parts sales, PMI inspections, and Wholegoods lead generation
  
• Stay current on John Deere parts programs, promotions, and marketing initiatives.
  
• Contribute to achieving Customer Experience (CX) score goals.
  

Requirements

Benefits