At Western Tractor, we’re
committed to delivering the right part at the right time, every
time. We’re looking for a passionate and detail-oriented Parts
Technician to be part of our growing team. If you thrive in a
fast-paced environment, love working with your hands, and enjoy
helping customers find exactly what they need, we want to meet you!
Customer Service Excellence: Assist customers at the
parts counter by understanding their needs and efficiently
locating the correct parts to get them back up and running.
Master Diagnostics: Read and interpret parts
diagnostics, diagrams, and technical drawings to ensure precision
in every order.
Utilize Technology: Navigate computerized
inventory systems and parts libraries to track down the perfect part.
Handle Special Orders: Follow up on special
orders and keep customers informed as soon as their parts arrive.
Merchandising Support: Help create and maintain
eye-catching merchandising displays that showcase our parts and promotions.
Promote Our Specials: Actively promote
dealership specials and merchandising campaigns, boosting sales
and customer satisfaction.
Customer Satisfaction: Ensure every customer
feels valued and appreciated, creating a welcoming atmosphere at
all times.
Requirements
Education: Journeyperson Parts
Technician designation or equivalent experience.
Experience: A minimum of 2
years' experience within a Parts department. Previous John
Deere agricultural equipment and product experience is an asset.
Technical Skills: Experience using
online inventory systems and standard desktop applications
including Microsoft Office and other
browser-based programs, along with a demonstrated
understanding of sales processes.
People-Focused: Strong
interpersonal skills with experience
connecting with customers while
maintaining a professional image and
establishing rapport.
Soft Skills: Strong time
management skills, ability to be
adaptable, problem-solving
skills, and attention to detail.
Physical Capability: Ability to lift,
carry, push, and pull up to 50 lbs with long periods of
standing and walking.
Valid Driver's License: You'll need this
for parts deliveries.
Benefits
Training and Development: We keep our team current by
investing twice as much in training as any other John Deere dealer
in Southern Alberta both inside and outside of our dealership.
Paid Time Off: Recognizing the importance of work-life
balance, we provide you with paid time off beginning at 3 weeks in
your first year of employment.
Sponsorship: Take advantage of our sponsorship
opportunities to help you hone your skills and accumulate
on-the-job hours and experience toward your Apprenticeship.
Benefits: We provide a comprehensive health benefits
package to keep you and your family healthy along with an
employer-matched Registered Retirement Savings Plan.
Compensation: You'll enjoy a competitive compensation
scale, incentive programs, and opportunities for advancement.
Equipment: We supply the equipment and technology needed to
excel in your role, including an annual boot and tool allowance.
Join us in
revolutionizing the future of agriculture - where your skills have
a direct impact on the success of farmers and the sustainability
of our industry. We can't wait to welcome you to our team!
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