Pass Control Assistant(Halifax Airport)

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the Halifax Chamber of Commerce Not-For-Profit of the Year, we are an part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are looking for an engaged, detail-oriented, and customer-focused professional to join our Airport Pass Control team. In this role, you will play a key part in supporting the safe and secure operation of Halifax Stanfield International Airport by administering airport access control programs, maintaining the integrity of security processes, and delivering exceptional service to the airport community.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER
A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia.

Join the 2024 Not-For-Profit of the Year and benefit from:

• Competitive pay rates ($26.00 per hour)


• Health, drug, and dental benefits


• Life and accident insurance


• Vacation pay, plus up to 8 paid Personal Days per year


• 10 Paid Sick Days per year
  


• Paid Federal Holidays


• Commissionaires Retirement Savings Program (RRSP/TFSA matching)


• Free uniforms and equipment


• High-quality, formal, and paid on-the-job training


• Annual paid loyalty award


• Education assistance funds and family scholarship programs


• Advancement opportunities within a large, national organisation
  


• Free, onsite parking at Halifax Stanfield International Airport

Position Summary

The Airport Pass Control Administrator supports the secure operation of Halifax Stanfield International Airport by administering airport access control programs and providing exceptional customer service. This role processes Restricted Area Identity Card (RAIC) applications, conducts fingerprinting, issues airport passes, maintains accurate records, and ensures compliance with Transport Canada regulations and airport security requirements.

Compensation:$26.00 per hour 

Major Responsibilities 

• Process and review Restricted Area Identity Card (RAIC) applications.


• Administer airport pass control services.


• Complete fingerprinting for applicants.


• Provide exceptional customer service to airport employees and visitors.


• Assist with baggage storage, lost and found, key control, and visitor pass administration.


• Maintain accurate records and documentation.


• Ensure compliance with airport security procedures and regulatory requirements.


• Support the Security Office with additional administrative duties as required.

Training for these posts will be provided during on-the-job training, if a candidate is successful.   

Education and Knowledge

Education: 

• High school diploma or equivalent.


• Administrative training or equivalent experience is considered an asset.


• Valid Standard First Aid & CPR/AED certification (online-only certifications are not accepted).


• Valid driver's licence and reliable transportation to Halifax Stanfield International Airport.


• Ability to successfully obtain and maintain a Restricted Area Identity Card (RAIC)


• Willingness to complete required online training courses.

Skills and Abilities: (Minimum Required)

• Excellent communication and customer service skills.


• Strong organizational skills with exceptional attention to detail.


• Ability to multitask and prioritize competing demands.


• Ability to work effectively under pressure in a fast-paced environment.


• Demonstrates professionalism, discretion, and sound judgment.


• Ability to work independently and collaboratively within a team.
  

Professional/Technical Knowledge: 

• Proficient in Microsoft Office and other computer applications.


• Experience maintaining accurate records and handling confidential information.


• Knowledge of administrative processes and documentation standards.


• Understanding of airport security procedures, access control, or regulatory compliance is considered an asset.