Patient Care Coordinator - Bathurst Dundas Dental Centre

Patient Care Coordinator – Where Your Warmth Makes a Difference Every Day

You’re the kind of person who lights up a room with your smile — and you believe that every patient deserves to feel seen, heard, and genuinely cared for the moment they walk in.

At Bathurst Dundas Dental Centre, we’re not just hiring a coordinator — we’re welcoming someone who will become the heart of our front desk. You’ll be part of a supportive, fast-paced environment where your organization, confidence, and compassion truly matter. Here, you’ll have the stability, teamwork, and growth opportunities to build something meaningful.

What You’ll Do

• Welcome and check in patients with warmth, professionalism, and genuine care


• Coordinate and confirm appointments smoothly to keep the day flowing


• Present treatment plans and discuss financial options with clarity and confidence


• Verify insurance coverage and submit claims accurately and efficiently


• Process payments and manage patient accounts with attention to detail


• Support the clinical team to ensure a seamless, positive patient experience

Who We’re Looking For

• Naturally warm, friendly, and people-focused


• Organized and detail-oriented, even in a busy environment


• Confident communicator who can guide patients through financial conversations


• Reliable team player who brings positive energy every day


• Comfortable multitasking and adapting as the day evolves


• Cantonese and Mandarin speaking is an asset and strongly preferred

Why This Role Matters
You’re not just booking appointments — you’re creating first impressions, easing patient concerns, and helping people feel confident about their care. In this role, you become a key part of each patient’s journey, while building a career where your impact is felt every single day.

Schedule
Mon – Thursday: 10:00 AM – 6:00 PM
Alternate Fridays: 9:00 AM – 3:00 PM
Alternate Saturdays: 8:00 AM – 2:00 PM

Ready to bring your energy, compassion, and organization to a team that truly values you? Apply today — we can’t wait to meet you.

Compensation is based on experience and qualifications. Hourly rate ranges from $25 to $28 per hour.

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We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. 

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.