Patient Care Coordinator - Georgian Dental Orillia

Patient Care Coordinator

Georgian Dental Orillia | Orillia, Ontario

Sometimes the most important part of someone’s dental visit isn’t what happens in the chair.

It’s the voice that answers the phone when they’re anxious.

It’s the smile that welcomes them through the door.

It’s the person who patiently explains insurance, answers questions, and helps them feel cared for when life feels overwhelming.

At Georgian Dental Orillia, we know that extraordinary patient experiences begin with extraordinary people.

We're looking for a Patient Care Coordinator who genuinely loves helping others and understands that kindness, compassion, and connection matter just as much as organization and efficiency.

Because to our patients, you’re not just answering phones or scheduling appointments.

You’re helping people feel comfortable, supported, and understood.

Why Orillia?

Life in Orillia offers something many people are searching for but rarely find—balance.

Imagine finishing your day and spending your evening walking along the shores of Lake Couchiching, enjoying local cafés downtown, or taking in a sunset at Couchiching Beach Park. Enjoy the charm of a vibrant community with easy access to Mara Provincial Park, nearby trails, and year-round outdoor activities.

Orillia offers the perfect blend of small-town warmth and modern conveniences, with Barrie and the GTA within easy reach.

People come to Orillia for work.

Many stay because they fall in love with the lifestyle.

Schedule

Full-Time

• Monday: 7:30 AM – 4:30 PM


• Tuesday: 10:30 AM – 7:30 PM


• Wednesday – Friday: 7:30 AM – 4:30 PM

What You'll Do

• Welcome patients with warmth, empathy, and professionalism.


• Create a positive and memorable experience from the first phone call to the final appointment.


• Help patients understand treatment recommendations, insurance coverage, costs, and next steps.


• Coordinate schedules to ensure a smooth and efficient patient experience.


• Verify insurance benefits and process claims accurately.


• Maintain organized and confidential patient records.


• Collaborate closely with the clinical team to support exceptional patient care.

What We're Looking For

• Experience in healthcare administration or patient coordination (dental experience is considered a strong asset).


• Exceptional communication and interpersonal skills.


• A genuine passion for helping people.


• Strong organizational and multitasking abilities.


• Dependability, professionalism, and attention to detail.


• Commitment to patient confidentiality and creating a welcoming environment.

Why You'll Love Working With Us

✔ Competitive hourly wage

✔ Continuing education and opportunities for professional growth

✔ Supportive, collaborative team culture

✔ A workplace where kindness and compassion are valued

✔ Meaningful work that impacts patients and families every day

✔ A team that celebrates your contributions and wants to see you succeed

If you're looking for more than just a job—if you're looking for a place where your warmth, empathy, and dedication truly matter—we'd love to meet you.

Apply today and become part of the team that helps Orillia smile.

Georgian Dental Orillia is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the recruitment process upon request.

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We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. 

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.