Patient Care Coordinator - Parkland Dental Clinic

As a Patient Care Coordinator at Oxford Dental Clinic,  you will be a vital link between our clinical team and patients, helping them navigate their treatment plans, financial options, and scheduling. You will play a crucial role in ensuring patients receive the care they need and that their experience is seamless and positive. Please note, this is a 1-year contract position with the possibility of extension.

Schedule: Full-Time (no evenings or weekends)

Benefits:

• Competitive hourly wages and a comprehensive benefits package.


• Continuing education opportunities and support for professional development.


• Collaborative and supportive team environment.


• Opportunities for career growth and advancement within the organization.

Responsibilities:

• Welcome and build rapport with patients, creating a comfortable and trusting environment.


• Discuss and explain proposed treatment plans with patients in a clear and compassionate manner.


• Provide accurate estimates of treatment costs and discuss financial options, including insurance coverage and payment plans.


• Assist patients in scheduling and coordinating their appointments, ensuring efficient and timely care.


• Collaborate with insurance providers to verify coverage and process claims.


• Maintain organized and up-to-date patient records and treatment plans.


• Follow up with patients to answer questions, address concerns, and provide ongoing support.


• Serve as a liaison between patients and the clinical team, ensuring seamless communication.


• Keep current on treatment options, insurance policies, and industry trends.


• Uphold confidentiality and privacy standards in handling patient information.

Qualifications:

• Strong interpersonal and communication skills, with a caring and empathetic demeanor.


• Experience in dental administrative role is a must - At least 1 year


• Familiarity with dental billing, insurance, and scheduling procedures.


• Exceptional organizational skills and attention to detail.


• Ability to work in a fast-paced and patient-focused environment.


• Commitment to maintaining patient confidentiality and privacy.


• Experience with dental software and scheduling tools; ABELDent experience is an asset.

How to Apply: If you are a dedicated and compassionate individual who enjoys helping patients understand their treatment options and navigate their healthcare journey, we invite you to apply for the Administration position. Please submit your resume detailing your qualifications and why you are interested in joining our team.