Personal Lines Insurance Advisor

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Insurance Advisor to join our growing team in Markham, ON.

How You Will Contribute:

• Manage phone queue metrics with your team to ensure optimal availability for members
• Manage pipeline and quote metrics using CRM software
• New business leads to being contacted within service level standards
• Follow-up phone calls on warm web leads
• Provide exceptional customer experience on the phone and through email
• Prepare quotes for new business using ARS or company portals
• Provide insurance consultation by recommending appropriate insurance coverage
• Partner with Client Service Advisors when troubleshooting files
• Keeping current on carrier underwriting, marketplace trends and continuous education
• Participating in group marketing events

Skills & Experience to Be Successful:

• RIBO license in good standing
• Post-Secondary Education
• Strong organizational and time management skills
• Ability to multitask using digital procedures and technology  
• Knowledge of insurance coverages, contracts and familiarity with carrier portals.
• Proficient knowledge in Microsoft Windows environment, including but not limited to Outlook, Word, Excel, Power Point.  Able to create, edit, and merge letters, spreadsheets, labels, etc.
• Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes etc.)
• 2+ experience in the insurance industry, or a related field.

Pay Range

Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses.

Artificial Intelligence (AI) is not used to screen, evaluate or make decisions about applicants for this position.  Applications are viewed by members of our team to provide a thoughtful and human-centered hiring process.

This job posting serves as confirmation of an active and available position within our company.

The Power to Be Yourself  

Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes.  Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.