Personal Support Worker (2025-517-CC)

• Practice a client-centered and culturally competent approach to ensuring high quality personal care for clients.
• Assist clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
• Assist clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation, and bulk shopping.
• Perform non-controlled acts assigned by the Supervisor, which have been taught by a Regulated Health Professional (or Supervisor), and in accordance with the Unit’s policy.
• Perform controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy.
• Provide medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy.
• Continuously observe clients and their environments, and report and document unsafe conditions and behavioural, physical, mental and/or cognitive changes to the Supervisor.
• Complete and maintain progress notes in client profile binder and the communication log.
• Communicate and collaborate with caregivers/stakeholders to determine preferred approaches to care.
• Respond professionally to responsive behaviours; if unable to deal with behaviours successfully, report to Supervisor and work with various professional and resource persons as required to support the client.
• Apply proper food handling practices in accordance with the Unit’s policy.
• Ensure there are sufficient program supplies, forms and equipment available; report to Supervisor when supplies are low.
• Ensure the anti-racism objectives and community development principles of the organization are achieved within the program

• Personal Support Worker Certificate and NACC Certificate (if applicable).
• Experience providing personal care to frail seniors and/or disabled adults.
• Ability to speak both Mandarin and Cantonese fluently.
• Food Handling Certificate is an asset.

• Understanding of how to work with clients to ensure their ADLs and iADLs are met.
• Good communication skills: verbal, written, listening, and reporting.
• Able to work effectively within a team.
• Able to be flexible and demonstrate good judgment in assessing clients’ needs.
• Knowledge of behavioral management techniques and approaches.
• Knowledge of gerontology issues, health care, and social service systems.
• Food safety handling skills.
• Skills in keeping personal and program environment hygiene.
• Able to do frequent light to moderate lifting, walking, bending, stretching and pulling.
• Able to work in a second-hand smoke/pet environment.
• First Aid and CPR certification is considered an asset.
• Available to work occasional statutory holidays.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [email protected] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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