Salary :
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About us:
PurposeMed was founded in 2019 with the mission of improving access to complex care for underserved communities. We’ve grown quickly in our first few years, and now our exceptional team serves thousands of patients each month across our multiple verticals.
PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie is focused on improving sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community—we’re the #1 rated PrEP provider in North America, serving patients in both Canada and the USA! Frida is changing the lives of patients with easier access to adult ADHD diagnosis, and fast and affordable treatment. Foria Clinic provides trans, non-binary, and gender-diverse Canadians with gender-affirming healthcare. Affirming Care Pharmacy is a specialty pharmacy with locations in Calgary, Alberta, and Mississauga, Ontario. This partnership provides our patients with an end-to-end healthcare experience, from treatment, to prescription delivery, to continuous affirming care.
We’re proud to be ranked #2 on Deloitte’s 2024 list of Canada’s 50 fastest-growing tech companies and recognized as one of Canada’s Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way!
Please note that we will be accepting applications until 5pm EST on Friday, January 30th.
Permanent, full-time opportunity
Location: In person, Mississauga, Ontario
Required Availability: Ability to commute to 2-2624 Dunwin Drive, Mississauga, ON. Hours must be flexible, including Saturdays. This is a full-time, permanent opportunity, at 40 hours per week. Affirming Care Pharmacy is open Monday to Friday from 9:00am to 7:00pm, and Saturdays from 9:00 am to 3:00pm.
Affirming Care Pharmacy is located on the unceded and traditional territories of the peoples of the Treaty and Traditional Territory of the Mississaugas of the Credit First Nation, The Haudenosaunee Confederacy, the Huron-Wendat and Wyandot Nations. The city of Mississauga is also homeland to many global Indigenous Peoples.
Who we hope to find:
We are looking for a Pharmacy Assistant to join our incredible Affirming Care Pharmacy team in Mississauga, ON. Reporting to our Pharmacy Manager, the Pharmacy Assistant will be responsible for preparing, filling, dispensing and shipping prescription medications to our patients. If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply!
In this role, you’ll make an impact by:
Providing Patient Care & Support
- Providing exceptional customer service to patients
- Assisting patients across various communication platforms; phone, email, SMS and other internal systems
- Navigating insurance challenges with patients and proactively identifying solutions
- Creating and maintaining spreadsheets to track and monitor patient records
Supporting Prescription & Pharmacy Operations
- Executing the end-to-end prescription process; preparing, filling, labeling, dispensing, packaging and shipping
- Verifying prescription information is complete and accurate
- Ensuring every request is processed accurately and as per the College of Pharmacy regulations
- Maintaining an efficient, safe and tidy dispensary
- Performing key administrative duties; managing a high volume of inbound and outbound calls, creating and updating patient profiles and maintaining internal pharmacy databases
- Assisting with inventory management; performing inventory audits, managing packaging and pharmacy supplies, and coordinating medication orders with the Pharmacist
- Collaborating with the Affirming Care team and telehealth partners
We need someone who has:
- 1+ years of pharmacy experience
- Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, troubleshooting)
- A positive attitude, a strong sense of urgency and a team player mentality
- Enjoyment performing a variety of tasks daily in a fast-paced work environment
- The ability to set priorities, manage time effectively, and is detail oriented
- Active listening and strong communication skills (written and verbal)
- Ability to work different shifts including Saturdays
It would also be great if you have:
- Knowledge of provincial/federal benefits programs
- Knowledge and experience working with patient support programs
- The ability to communicate with patients in Spanish, Portuguese, or Mandarin, both written and verbally
Compensation:
- $50,000 - $55,000 annual salary
- The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below!
Do you think you could be our next Pharmacy Assistant? We look forward to seeing your application!
#LI-Onsite
Why you should join us:
- Be part of a team of great people who don’t take themselves too seriously. While we’re serious about the problems we solve, we believe in having fun along the way.
- Make an impact, every single day. We’re providing compassionate, affirming care to many people who have never received the proper support before.
- Be confident in bringing your whole self to work. Inclusivity is core to how we take care of our patients, our teammates, and ourselves. We create spaces that are safe and affirming.
What we’re offering (based on full-time, permanent roles in Canada):
Work/life flexibility and time off:
- Work flexibly within a team that’s remote friendly; we believe that work should fit around your life*
- 20 vacation days and a team that will remind you to use them!
- Annual winter break closure
Care for your physical and mental health:
- Extended medical, dental, and vision care starting on your first day of work!
- 8 wellness days
- $500 health and wellness spending account
- $2,000 mental health coverage with additional free online counseling through Inkblot Therapy and FeelingBetterNow mental health assessments
- $20,000 of lifetime coverage for gender-affirming care and procedures
Investment in your learning and growth:
- $500 learning fund to use towards courses and other professional development
- Our unique People Potential program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential
Family care:
- $3,400 lifetime coverage for fertility drugs
- Parental leave program for birthing and non-birthing parents–your choice of:
- Short term: 4 weeks off to use flexibly in your first year of parenting
- Long-term: 13 weeks EI top-up
Eligible team members and their dependents** also receive no-cost access to PurposeMed’s services:
- Freddie: PrEP assessment and follow-up appointments
- Frida: ADHD assessment
- Foria: Gender-affirming care services
If you are looking for a place that sparks your creativity, helps others, and will push you to be your best, then you’ll love PurposeMed.
PurposeMed is committed to being an equal-opportunity employer, and we highly encourage those from excluded and marginalized communities to apply. This includes groups such as (but not limited to): Indigenous, Black, and racialized communities, trans and non-binary, LGBTQ2S+, disabled, and HIV-positive people. You don’t have to check every single box above. If the job description gets you excited and you think you could contribute your expertise to our team—we hope you’ll apply!
*Most of our roles are performed virtually from home across Canada and the USA. Team members working onsite at Affirming Care pharmacies do need to be physically present.
**Permanent team members (employees) and their dependents are eligible, however, the person receiving the assessment must live in a province or state in which Freddie, Frida, or Foria operates, and be over the age of 18. Additional restrictions apply.
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