Planning Analyst

About Touchstone Institute

Touchstone Institute is a non-profit corporation governed by a Board of Directors and receives financial support from the Government of Ontario, in addition to generating revenue through direct business to business contracts seeking competency assessment and learning solution services. 

It’s the largest assessment centre of its kind in Canada, providing professional competency assessment and learning programs to support the delivery of high-quality health care. Touchstone Institute works closely with physicians, nurses and other healthcare providers who provide subject matter expertise to assess and improve the level of competency across individual practice.

Touchstone Institute has become an integral part of the commitment to internationally trained health professionals seeking entry into training and practice in Ontario and has expanded to provide assessment, certification, and quality assurance programs for practitioners across Canada.

Position Description  

Reporting to the Director, Strategic Initiatives, the Planning Analyst will play a key role in the optimal functioning of the organization. This role will provide analytical support to enterprise planning and reporting, market research, business development, and organizational decision making. In addition to the accountabilities outlined below, the Planning Analyst may be assigned to other high priority opportunities, risks or resource gaps that require dedicated support. 

Key Accountabilities  

Strategic Planning and Business Development

• Conduct market research to identify potential business opportunities, partnerships, industry trends, and markets for expansion.


• Identify and assess new business opportunities for strategic fit and operational capacity.


• Develop project proposals, costing, and analysis in collaboration with other teams.


• Stay informed of regulatory changes and industry developments that may impact the organization's strategic direction.


• Draft and review Requests for Proposals for submission to clients and funders.
  


• Support enterprise planning initiatives such as annual business plan development, tracking, and reporting. 


• Conduct enterprise risk assessments and develop risk reports.

Data Analysis & Performance Measurement & Reporting 

• Collect and analyze complex data from multiple sources to identify trends, patterns, and correlations relevant to physician testing and assessment.


• Use analytic techniques and data visualization tools to distill insights and communicate findings effectively.


• Analyze financial data to identify cost-saving opportunities and revenue growth potential.


• Develop, track, and evaluate key performance indicators (KPIs) to measure the success of strategies, initiatives, and ongoing operations.


• Evaluate current business processes to identify inefficiencies and areas for improvement.
  


• Develop progress reports for funders from the Ministry of Health.


• Prepare comprehensive reports and presentations for senior management, summarizing key findings, trends, and recommendations.
  

Position Requirements  

• Understanding of the respective roles of all the key organizations (e.g., regulatory bodies, provincial Ministries, professional associations, etc.)
  


• Advanced written communication skills, with the ability to write clearly and informatively


• Well-developed critical thinking skills to identify key issues and propose solutions to program setbacks

Qualifications   

• Bachelor’s degree in business administration, statistics, economics, or a related field


• 3+ years of experience in data analysis, strategic planning, or a similar role


• Strong analytical skills and proficiency in statistical analysis software


• Strong proficiency with data visualization tools (e.g., Tableau, Power BI) and Microsoft Excel


• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences


• Proven project management and organizational skills
  

What We Offer

• A hybrid, collaborative, and team-oriented work environment


• Comprehensive employer-paid health and dental benefits and a health spending account


• 3 weeks’ vacation to start, plus additional personal days


• Staff appreciation events


• Extended office closure during the holidays

Notes for Candidates

• This is an existing vacancy within the organization. 


• Touchstone Institute does not use artificial intelligence (AI) tools as part of the applicant screening process. Applications will be reviewed by members of our recruitment and hiring teams to ensure a fair and thorough assessment.
  


• The salary range considers many factors including, but not limited to experience, education, and training, etc. It is not typical for the salary to be offered near the top of the range, it is dependent on numerous factors. 


• Touchstone Institute is dedicated to employment equity and fostering a diverse work environment. We encourage applications from Indigenous Peoples, racialized persons, persons with disabilities, and other equity-seeking groups. We believe that a diverse team is essential to understanding and serving the evolving needs of the healthcare sector. 
  

We follow a hybrid work model with two designated in-office days: Tuesdays and Wednesdays.
Successful candidates must be available to work on-site during these days at 145 Wellington St W Suite 600, Toronto, ON M5J 1H8. 

All applications should be submitted through our application tracking system via Bamboo:  https://tsin.bamboohr.com/careers/93

Application closing date February 8, 2026. 

Touchstone Institute is an equal-opportunity employer that is committed to fostering a diverse work environment and exercises accessible employment practices. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) and Touchstone Institute’s policies, a request for accommodation will be accepted in all aspects of our hiring process.  If you anticipate needing any type of accommodation during the recruitment process, please email [email protected] in advance of your appointment.