Platform Developer

A Brief Overview
Are you ready to be a driving force in transforming how our constituents interact with Queen's University? Join Queen's IT Services as a Platform Developer and make a profound impact on the future of constituent engagement or in the protection of Queen's digital assets. We are currently hiring a Platform Developer to support our Enterprise CRM (ECRM) rollout.

As a Platform Developer within the ECRM team, you will leverage your skills to provide support to our various technical partners and help enable the growth of the Queen's ECRM Platform. This is a role that will contribute to the development of capabilities within the platform and, be responsible for the deployment of code releases within our Salesforce environment.

The Enterprise CRM integrated platform includes industry leading technologies such as Salesforce Education Cloud, Salesforce Marketing Cloud, Sprout Social, Microsoft PowerBI, and Microsoft Azure. Capabilities continue to expand and include Self Service Student Portals, Recruitment and Admissions. You will have both the opportunity and requirement to continue to develop your skills within a leading Higher Ed ecosystem.

The Platform Developer will collaborate closely with cross-functional teams to analyze complex data, understand, and optimize business processes, and develop custom, integrated solutions within the ECRM platform to improve student engagement and experience at Queen's.

This position provides technical expertise and recommendations to create or modify a platform including analysis of business requirements and recommendation of solutions. This position plans and prepares for the implementation and testing of new platform solutions. This position provides expertise to diagnose, support and resolve platform issues. This position also develops platforms, including the creation and integration of dashboards, workflows, third-party integrations, and custom applications.

By joining the IT Services team at Queen's University, you'll immerse yourself in a vibrant community dedicated to continuous learning and professional growth. If you're excited about leveraging your business analysis skills to tackle the challenges of the digital age and want to make a lasting impact on our community, we invite you to embark on this journey with us!