Practice Manager

Description

Full-Time Practice Manager – Mat Leave Cover

Vets @ Acacia Gardens

We are seeking an experienced and highly organised Practice Manager to join our team at Vets @ Acacia Gardens. This is a key leadership role responsible for the smooth day-to-day running of the clinic, supporting both clinical staff and the client experience, while driving operational excellence and a positive workplace culture.

About the Role

As Practice Manager, you will oversee the non-clinical operations of the clinic and work closely with the veterinary and nursing teams to ensure efficiency, compliance, and exceptional service delivery. You will be a central point of leadership, supporting staff performance, financial processes, HR functions, and client care standards.

This role is for Maternity leave cover until March 2027.

Key Responsibilities

• Oversee daily clinic operations and workflow efficiency

• Lead, support, and develop non-clinical and clinical support staff

• Manage rostering, HR processes, onboarding, and staff performance

• Maintain financial oversight including invoicing, reporting, and budgeting support

• Coordinate inventory, supplier relationships, and clinic purchasing

• Ensure compliance with workplace health, safety, and veterinary regulations

• Support client service standards and handle escalated client concerns

• Work collaboratively with veterinarians and nursing leadership to improve clinic performance

About You

• Previous experience in practice management (veterinary or healthcare preferred)

• Strong leadership and people management skills

• Excellent organisational and time management abilities

• Confident with financial systems, reporting, and administrative processes

• Strong communication skills and a calm, solutions-focused approach

• Ability to balance competing priorities in a busy clinical environment

• Passion for supporting both people and operational excellence

What We Offer

• Full-time leadership role in a supportive, community-focused clinic

• Opportunity to make a real impact on clinic operations and culture

• Collaborative and respectful team environment

• Ongoing professional development opportunities

• Competitive salary package based on experience

• A varied and engaging role with autonomy and responsibility

Why Join Us?

We value teamwork, integrity, and continuous improvement. This is an opportunity for a capable Practice Manager to step into a key leadership position where your ideas and contributions will directly shape the success of the clinic.

To Apply

Please send your updated resume to be considered for this fantastic opportunity.

We can’t wait to meet you!