Practice Manager - Harbourfront Dental

We are seeking a dynamic, detail-oriented, and experienced Dental Practice Manager to lead our clinic operations in Toronto. This is a key leadership role responsible for ensuring seamless day-to-day operations, driving team performance, and supporting the delivery of exceptional patient care. The ideal candidate will bring strong organizational, communication, and leadership skills, contributing to a positive and professional clinic environment.

What We Offer

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  Competitive compensation

  
  


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  Comprehensive benefits package, including health and dental coverage

  
  


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  RRSP matching program

  
  


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  Continuing education and professional development opportunities

  
  


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  A collaborative and supportive team environment

  
  


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  Clear pathways for career growth and advancement

  
  

Key Responsibilities

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  Clinic Operations: Oversee daily administrative and operational functions, including scheduling, patient flow, and inventory management to ensure efficiency and a high standard of care.

  
  


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  Team Leadership: Supervise, train, and mentor front office and administrative staff, fostering a culture of excellence in service and teamwork.

  
  


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  Process Optimization: Develop, implement, and refine office policies and procedures to enhance productivity and patient satisfaction.

  
  


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  Compliance & Safety: Ensure adherence to all regulatory standards, infection prevention protocols, and patient confidentiality requirements.

  
  


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  Patient Relations: Serve as a point of contact for patient concerns, inquiries, and billing matters, ensuring timely and professional resolution.

  
  


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  Collaboration: Partner with clinical teams to optimize scheduling, coordinate treatment plans, and support clinical objectives.

  
  


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  Marketing & Growth Support: Assist in executing patient engagement and retention initiatives in collaboration with the leadership team.

  
  

Qualifications

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  Proven experience as a Dental Practice Manager or in a similar healthcare management role

  
  


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  Strong leadership, interpersonal, and team-building skills with the ability to motivate and inspire

  
  


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  Exceptional organizational, problem-solving, and multitasking abilities

  
  


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  Proficiency in dental office software and management systems

  
  


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  Solid understanding of dental terminology, procedures, and regulatory requirements

  
  


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  Commitment to delivering a superior patient and staff experience

  
  

We are an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants from all backgrounds are encouraged to apply.