Precious Metals Analyst

About Us:
Canada Gold is one of Canada’s largest buyers and sellers of jewellery, precious metals, and diamonds. At our Ottawa retail location, we provide free appraisals and quotes for customers looking to sell valuables or invest in gold and silver. Our mission is to offer the best prices, accurate information, and expert guidance to every customer.

About the Role:
We are seeking full-time Precious Metals Analyst to join our growing team in Ottawa. This is an in-person role where you’ll interact with customers buying or selling gold and other precious metals. We provide full in-store customer service training to set you up for success.

Responsibilities:

• Deliver exceptional customer service in person and over the phone


• Accurately assess customers’ precious metals using the tools and processes provided


• Maintain a clean and organized store environment


• Participate in additional projects and tasks as assigned

What We’re Looking For:

• Excellent communication and customer service skills


• Strong problem-solving abilities


• Self-motivated, results-driven, and eager to learn


• Comfort with computers and basic math


• Interest in professional development and growth

Compensation:

• Hourly rate: $23 per hour
  


• Customer service bonuses available

Benefits:

• Medical and Dental


• Full in-store technical training program
  


• Opportunities for growth and advancement within Canada Gold’s locations across Canada

Schedule:

• 8-hour shifts


• Day shift, weekdays and weekends

Experience:

• Customer service experience: 1 year minimum

Work Location:

• We are hiring for both Ottawa locations 


• 2121 Carling Avenue K1Z 7L3 (Carlingwood Mall)
  


• Gloucester Shopping Centre 1980 Ogilvie Road K1J 9L3
  


• Ottawa, Ontario