Job Description - Print Clerk

Description

Senior On-Site Service Specialist


Responsibilities:






    • Operate high-volume digital printing and finishing equipment safely and efficiently.

    • Review print requests, job tickets, and production specifications to ensure accurate job setup and completion.

    • Prepare print files and configure equipment according to required paper size, stock, colour, finishing, and quantity.

    • Monitor print quality throughout production and make adjustments as needed to maintain consistent standards.

    • Perform finishing activities such as cutting, folding, binding, booklet making, laminating, and packaging.

    • Prioritize and manage multiple print jobs to meet established production schedules and customer deadlines.

    • Complete quality-control checks to ensure finished products meet customer specifications before delivery.

    • Perform routine operator maintenance, cleaning, and basic troubleshooting of print and finishing equipment.

    • Escalate equipment issues or service requirements when problems cannot be resolved at the operator level.

    • Maintain accurate production records, job tracking information, and equipment meter readings as required.




Qualifications:



  • High School Diploma or equivalent work experience

  • Minimum 2 years of experience working in a mail room or copy centre


Skills:



  • Excellent interpersonal skills with the ability to quickly develop business relationships

  • Strong self-motivation to drive results

  • Excellent communication skills both verbal and written

  • Effective use of Microsoft Office

  • Ability to lift 30+lbs. as necessary


Other:



  • Present a professional image at all times to customers and vendors


 




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About the Company

Ricoh Americas Holdings

Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for tale...

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