PRIVACY AND COMPLIANCE MANAGER, - HEALTH (HYBRID)

PRIVACY AND COMPLIANCE MANAGER, - HEALTH (HYBRID)

WHO WE ARE
When it comes to health, we’re always looking for waysto push for better. It’s why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter’s prescription. Heknew there had to be a better way. So, he introduced North America’s firstprepaid drug plan, and GreenShield was born as a not-for-profit with a missionto support better health for all Canadians.

We aren’t just a health and benefits company. We’rethe only not-for-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We’re noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.

Our mission is to create better health for allCanadians, and we know that starts with our employees. 

THEROLE IN A NUTSHELL

The newlycreated role of Privacy and Compliance Manager (Health) offers the uniqueopportunity to influence and shape the privacy and compliance program specificto GreenShield’s Health business.

Reportingto the Privacy and Compliance Officer, the Compliance and Privacy Manager(Health) is a lead and subject matter expert for compliance and privacy. TheManager provides advice and guidance to support GreenShield’s Health business witha concentration on mental health and pharmacy-related products and services so that itcan continue to innovate and execute its strategic plan. 

Inthis role, you will also support the digital team at GreenShield to enhance itsintegrated payor-provider platforms and embrace data governance, dataenablement and artificial intelligence as a means of advancing our mission ofBetter Health for All.

• Theprimary responsibilities for this position include, but are not limited to:
• Design, develop, implement, and provide leadership for the privacy program of GreenShield Health building on GreenShield’s enterprise Privacy Program, including privacy processes, policies, standards, and procedures that ensure the appropriate use and protection of personal information by those areas.
• Advising on data governance, data enablement and artificial intelligence related matters, working closely with the legal team and other internal and external subject matter experts.
• Lead, develop, and execute the compliance program for GreenShield Health, leveraging the enterprise compliance program.
• Monitor, interpret and maintain awareness of new and existing regulatory, compliance, and privacy requirements, engaging in effective oversight of the first line of defense and providing expertise, advice and oversight of professional and regulatory obligations, including providing appropriate guidance to GreenShield Health on potential impacts and appropriate controls.
• Assess the adequacy of, adherence to, and effectiveness of day-to-day compliance procedures and controls in place for GreenShield Health and provide reports on all potential or actual compliance risk issues ensuring that they are investigated and remediated as appropriate.
• Contribute collaboratively on projects, RFPs, business development opportunities and initiatives as a subject matter expert to provide expert advice, strategic insights and guidance on awareness of relevant legislation, impact to the business, guidelines and best practices to enable the business’ strategy and to ensure compliance and privacy issues are identified and addressed.
• Identify and provide guidance concerning compliance and privacy related risks associated with strategic initiatives and escalate any issues and proposed solutions to the Privacy and Compliance Officer or other management as necessary.
• Support the response to data breaches as part of the Incident Response Team.
• Lead working groups, as needed, to identify and operationalize requirements for regulatory compliance and privacy that have material impact on the operations of GreenShield Health.
• Develop and implement compliance and privacy training and testing programs for GreenShield Health.
• Support M&A activity through conducting due diligence assessments and provide findings to the Privacy and Compliance Officer or other management as required.
• Provide guidance and expert advice to the business in relation to privacy and personal information protection matters, resolution of privacy breaches and changes to consent management approaches to advance strategic initiatives.
• Develop, manage and execute integration plans for acquired companies within GreenShield Health as it relates to compliance and privacy functions.
• Assist with preparing and presenting compliance related reporting and communications to senior management, and the Board of Directors as required.
• Establish and maintain effective relationships with regulators relevant to the business of GreenShield Health.
• Identify strategic opportunities to improve operating performance and make recommendations to the Privacy and Compliance Officer and senior management as appropriate.

WHO WE ARE
When it comes to health, we’re always looking for waysto push for better. It’s why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter’s prescription. Heknew there had to be a better way. So, he introduced North America’s firstprepaid drug plan, and GreenShield was born as a not-for-profit with a missionto support better health for all Canadians.

We aren’t just a health and benefits company. We’rethe only not-for-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We’re noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.

Our mission is to create better health for allCanadians, and we know that starts with our employees. 

THEROLE IN A NUTSHELL

The newlycreated role of Privacy and Compliance Manager (Health) offers the uniqueopportunity to influence and shape the privacy and compliance program specificto GreenShield’s Health business.

Reportingto the Privacy and Compliance Officer, the Compliance and Privacy Manager(Health) is a lead and subject matter expert for compliance and privacy. TheManager provides advice and guidance to support GreenShield’s Health business witha concentration on mental health and pharmacy-related products and services so that itcan continue to innovate and execute its strategic plan. 

Inthis role, you will also support the digital team at GreenShield to enhance itsintegrated payor-provider platforms and embrace data governance, dataenablement and artificial intelligence as a means of advancing our mission ofBetter Health for All.

• Theprimary responsibilities for this position include, but are not limited to:
• Design, develop, implement, and provide leadership for the privacy program of GreenShield Health building on GreenShield’s enterprise Privacy Program, including privacy processes, policies, standards, and procedures that ensure the appropriate use and protection of personal information by those areas.
• Advising on data governance, data enablement and artificial intelligence related matters, working closely with the legal team and other internal and external subject matter experts.
• Lead, develop, and execute the compliance program for GreenShield Health, leveraging the enterprise compliance program.
• Monitor, interpret and maintain awareness of new and existing regulatory, compliance, and privacy requirements, engaging in effective oversight of the first line of defense and providing expertise, advice and oversight of professional and regulatory obligations, including providing appropriate guidance to GreenShield Health on potential impacts and appropriate controls.
• Assess the adequacy of, adherence to, and effectiveness of day-to-day compliance procedures and controls in place for GreenShield Health and provide reports on all potential or actual compliance risk issues ensuring that they are investigated and remediated as appropriate.
• Contribute collaboratively on projects, RFPs, business development opportunities and initiatives as a subject matter expert to provide expert advice, strategic insights and guidance on awareness of relevant legislation, impact to the business, guidelines and best practices to enable the business’ strategy and to ensure compliance and privacy issues are identified and addressed.
• Identify and provide guidance concerning compliance and privacy related risks associated with strategic initiatives and escalate any issues and proposed solutions to the Privacy and Compliance Officer or other management as necessary.
• Support the response to data breaches as part of the Incident Response Team.
• Lead working groups, as needed, to identify and operationalize requirements for regulatory compliance and privacy that have material impact on the operations of GreenShield Health.
• Develop and implement compliance and privacy training and testing programs for GreenShield Health.
• Support M&A activity through conducting due diligence assessments and provide findings to the Privacy and Compliance Officer or other management as required.
• Provide guidance and expert advice to the business in relation to privacy and personal information protection matters, resolution of privacy breaches and changes to consent management approaches to advance strategic initiatives.
• Develop, manage and execute integration plans for acquired companies within GreenShield Health as it relates to compliance and privacy functions.
• Assist with preparing and presenting compliance related reporting and communications to senior management, and the Board of Directors as required.
• Establish and maintain effective relationships with regulators relevant to the business of GreenShield Health.
• Identify strategic opportunities to improve operating performance and make recommendations to the Privacy and Compliance Officer and senior management as appropriate.

• We’re not looking for just anyone. We’re looking for aunique individual with a big brain and a big heart who wants to help us createbetter health for all Canadians.
• Bachelor’s degree in a related discipline
• Minimum of 7 years of progressive experience in privacy and compliance management, preferably with a health services or pharmaceutical company
• Strong knowledge of privacy laws and regulations and requirements
• Experience working with regulators and regulated health professional bodies such as the College of Social Workers or Pharmacists
• Proactive and independent
• Problem solver with attention to detail and comfort in ambiguity
• Excellent organizational and priority-setting skills
• Exceptional written and verbal communication skills
• Comfortable interacting with senior executives

NICE TO HAVE

• Bilingual (English and French)
• MBA, LLB or J.D.
• Compliance and/or Privacy designation (e.g. CIPP-C)

Applications will be received until 7 p.m. EST, Thursday, May 30th, 2024.

THE CULTURE
We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. That’s why we provide aplace where you can be inspired, challenged, and rewarded. 

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn’t just about personalachievements, it's about making adifference together.

Here’s to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization. 

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn’t align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through [email protected]. Information received relating toaccommodation will be addressed confidentially. 

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).