Process Specialist - Fixed Term

● Initiate and create client records ● Assemble client provided information ● Reach out to practice staff as required ● Send electronic copies of finalized tax returns to clients ● File Canadian and US Tax returns ● Scanning, mailing and couriering documents to clients and tax authorities ● An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work ● A demonstrated commitment to valuing differences and working alongside diverse people and perspectives ● Committed to providing high quality work and maintaining timelines ● A strong grasp of technology, including MS office and Google Suite of products ● Prior office administration, data entry and/or customer service experience an asset ● Effective written and verbal communication skills, ability to communicate and manage expectations with clients ● Ability to work effectively under pressure without compromising professional standards or quality of work ● Flexible in terms of work schedule as services all Canadian time zones and overtime is required