Procurement & Vendor Operations Lead

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

The Procurement & Vendor Operations Lead (Finance) will play a key role in managing the procurement function (titled “Vendor Success” at Global Relay), supplier relations, and the travel function within the Finance department. This role manages the Vendor Success Coordinator and works closely with the Vendor Success and Travel teams both within the Finance department and cross-functionally to implement scalable processes, secure favourable commercial terms, streamline vendor and travel management systems, and drive operational efficiency while ensuring compliance with financial controls. As the lead, this role will involve project management to coordinate discussions with cross-functional stakeholders and ensure procurement projects and travel requests are delivered successfully and on time.

Your responsibilities:

• Lead the financial procurement and vendor operations function, leveraging project management expertise to drive stakeholder alignment, accountability, and on-time approval of contracts


• Act as first line review of all financial aspects of vendor contracts and travel requests to secure favourable financial terms, including competitive pricing and rebates, mitigate risks, and ensure compliance with policies/processes while also assessing business cases, evaluating ROI, and offering recommendations


• Manage the Finance triage process for procurement and vendor requests by determining priorities and collaborating with Finance and cross-functional teams to ensure timely resolution of issues and escalation as needed


• Own the creation of KPIs and reporting frameworks, tracking and analyzing key metrics that address stakeholder requirements and inform financial forecasting and reporting


• Work within the Finance function and cross-functionally to create budgets and present KPIs to stakeholders to support cost management, operational efficiency, and strategic decision-making


• Review and approve purchase orders for accuracy, budget alignment, and compliance with company policies and authorization limits


• Drive the implementation of new vendor management systems, tools, and workflows to improve efficiency and visibility


• Serve as a key point of contact for Finance escalations and ensure timely resolution of vendor-related and internal procurement-related Finance issues


• Support the end-to-end vendor lifecycle, including sourcing, onboarding, and performance management


• Evaluate vendor risk, compliance and financial stability as part of due diligence for vendor onboarding


• Standardize and document Vendor Success Finance processes, including onboarding checklists


• Perform ad hoc financial analysis on vendor spend and pricing models and cost-benefit evaluations to support business decisions


• Oversee the Travel function by triaging travel requests, reviewing purpose and expenses, and providing transparent budgeting and reporting, while maintaining ease of experience for business travelers


• Assist with travel policy updates, vendor data integration, and travel communications as needed


• Lead, mentor, and develop the Vendor Success Coordinator, Travel Administrative Assistant and other junior personnel to ensure efficient daily operations and professional growth


• Assist with other cross-functional projects and tasks ad hoc

About You:

• Bachelor’s degree in Business Administration, Supply Chain, Finance, or a related field


• 5+ years experience in vendor management, procurement, or operations including at least 1-2 years in a supervisory or lead role


• Strong negotiation, analytical, and communication skills


• Proven ability to manage contract lifecycles, interpret and conduct financial analysis over commercial terms of contracts to support decision-making


• Experience implementing new systems or process improvements


• Knowledge of corporate travel management and vendor compliance is an asset


• Ability to exercise professionalism and confidentiality in financial matters


• SaaS experience is an asset


• Experience with dedicated procurement tools/systems is an asset


• Familiarity with the Microsoft Office suite (Outlook, Word, Excel)


• Familiarity with cloud-based accounting software (e.g. NetSuite, Salesforce, etc.) is an asset but not required

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.