Product Manager

Position: Product Manager

Role Overview

The Product Manager is responsible for providing end-to-end product management services, including product vision, strategy, delivery planning, and ongoing monitoring. This role ensures products are delivered in a timely, cost-effective, and customer-focused manner while aligning with organizational objectives and agile delivery practices.

Key Responsibilities

• Identify strategic and operational requirements within a product management environment for IT initiatives
  


• Provide ongoing recommendations to refine and enhance product management delivery processes
  


• Define and communicate product vision and product strategy
  


• Prioritize features and manage the product backlog to maintain shared team focus
  


• Establish and track measurable product objectives and success metrics
  


• Determine appropriate timing for product releases
  


• Continuously de-risk product direction using validated customer needs and business opportunities
  


• Coordinate and monitor product management activities to ensure quality outcomes
  


• Communicate effectively with product teams, stakeholders, and senior leadership
  

Specific Deliverables

• Product vision and roadmap (current, near-term, and future)
  


• Product strategy, including target users, problems to be solved, and value propositions
  


• Customer discovery insights through end-user research
  


• Product backlogs and user stories developed in collaboration with business product owners
  


• Product KPIs and metrics dashboards
  


• Product decision rationales and risk mitigation strategies
  


• Executive-level communications, including summaries and status updates
  


• Ongoing delivery of product features using user-centered design and Agile (Scrum) methodologies
  

Qualifications & Skills

Relationship Management (35%)

• Strong communication and mediation skills with business and technical teams
  


• Proven experience in team building, consensus building, and stakeholder relationship management
  


• Experience managing change across product lifecycle stages (Discovery, Alpha, Beta, Live)
  

Product Management (35%)

• Proactive identification and mitigation of product risks and issues
  


• Ability to present issues and recommendations to senior executives
  


• Experience creating and maintaining product roadmaps
  


• Delivery experience with cross-functional agile teams (Scrum); Scrum Master experience preferred
  


• Experience with product, program, or portfolio-level reporting
  


• Participation in steering committees and stakeholder forums
  

Technical Skills (10%)

• Basic knowledge of cloud platforms
  


• Experience with online collaboration tools
  


• Experience with backlog and work management tools
  

Soft Skills (20%)

• Strong interpersonal, negotiation, and presentation skills
  


• Excellent verbal and written communication
  


• Strong analytical, problem-solving, and decision-making abilities
  


• Proven ability to deliver complex, high-risk initiatives on schedule
  

Must-Have Qualifications

• Demonstrated communication and mediation experience with business and delivery teams
  


• Experience managing resistance to change across all product lifecycle stages
  


• Ability to articulate and prioritize risks and issues at senior executive levels
  


• Basic cloud platform knowledge
  


• Experience with backlog management tools
  

Nice-to-Have

• Public sector or broader government experience
  

About Symbiotic Digital

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

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Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to deliver expert technical staff to solve complex business and IT challenges. Trusted by leading organizations across Canada, we are a 100% Indigenous-owned company.