Number of Applicants
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Product Manager, Omnichannel page is loaded
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
The Product Manager, Omnichannel is responsible for identifying business needs and opportunities aligned to Holt Renfrew’s overall digital roadmap and coordinating all business activities relating to the evaluation, development, and execution of its prioritized elements. The Manager will work with Digital, eCommerce, Marketing and Customer Experience leadership to help shape and revise the roadmap leveraging an understanding of the business strategy, customer and stakeholder needs, market innovation, and technology/budgetary constraints. As elements of the roadmap are prioritized, the Manager will provide business ownership over select individual products/components and manage its lifecycle, including a strong focus on building a clear understanding of customer and user needs, supporting the translation of needs into technical specifications, testing and resolving issues, driving adoption, training, and optimization. The Manager serves as a critical liaison between key functions such as IT, eCommerce and Retail operations, Marketing, and Merchandising. Of critical importance is ensuring Omni components are executed at a high standard befitting of Holt Renfrew’s luxury positioning.
Specific responsibilities include (but are not limited to) the following:
The ideal candidate:
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers.
We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet.
We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so.
We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE.
No other brand has this combination of traits, and they give us our strong point of view and set us apart.
Magenta
Own and elevate Magenta so that it is synonymous with the brand.
Canadian
Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage.
Sustainability
Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet.
Personal Service
Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts.
Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities.
Warmth
Be open, welcoming, and respectful to others.
Unity
We are one team, one community, sharing one planet.
Passion
Passion is what drives us to be curious and think creatively.
We constantly encourage ourselves to be better.
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