Product Owner, Digital Development (English Services) (Hybrid/Telework)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.

At the CBC, we all have a story to tell. What’s yours?

If you share our passion for storytelling, Canada and having a positive impact on your community, CBC’s Digital Strategy and Product team is where you want to be!

CBC serves one of the country’s largest digital audiences and one of the few that is built and owned in Canada, by Canadians. Our product suite includes cbc.ca, CBC News app, CBC Gem and CBC Listen. 

Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news, international hit series like North of North, deep dives into the issues of your town or neighbourhood, award winning podcasts like Someone Knows Something, or nation building events like the Olympics, our products ensure that these stories reach Canadians on their phones, TVs, desktops or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing, enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC, critical to the future growth of Canada’s public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission, you are not only contributing to the growth of the CBC, but the future of our country. 

Why is this role important?

The Product Owner for our Over The Top (OTT) team, creates inclusive, engaging and accessible product experiences for Canadians informed by clear, measurable key results and delivery expectations. You will be responsible for managing and delivering one of the backlogs related to CBC/Radio-Canada’s Over-The-Top products, which include CBC Gem and Tou.TV. You will be responsible for coordinating the execution of work with developers, designers, Quality Assurance team members, taking direction from the Product Directors.

Here’s why we should work together:

Our digital teams’ values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow lean startup principles and use an Agile approach.

Here at CBC Digital Strategy & Products, we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

• Flexible work schedules, allowing you to prioritize yourself, your family and your work;
• Work from home opportunities;
• Competitive total rewards package;
• Opportunities to work with cutting edge technology;
• Opportunities for continued learning and professional development;
• Opportunities to become a member of our Employee Resource Groups;
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected;
• A supportive management team committed to upholding the highest standards of diversity and inclusivity;
• An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical 

Responsibilities:

• Ensure alignment to the overall Product strategy through collaboration with the Product Directors
• Create and manage the product backlog, epics and user stories to deliver the most value to CBC/Radio-Canada’s priorities and objectives
• Coordinate and facilitate scrum events: grooming, daily scrums, planning, reviews (retros will be facilitated by the Agile Team Lead)
• Drive Insights, learning and discovery. 
• Contribute to the OTT product roadmap and prioritization
• Establish measurable product outcomes (product performance metrics)
• Oversee releases and validate quality with team
• Collaborate with other OTT product teams and external partners to manage dependencies, optimize our value delivery and minimize code/release conflicts
• Oversee: priorities, decisions, resolutions
• Clearly articulate and plan for the execution of development and QA tasks
• Be a subject matter expert for the product vertical (Value Stream) and components
• Facilitate removing obstacles related to product priorities/goals/vision
• Communicate delivery progress for the value stream
• Participate in identifying and solutioning product risks related to Value, Viability, Usability (with the Designer) and Feasibility (with the Technical Leaders)

Qualifications:

• You have 5-7 years of OTT Product Owner experience, preferably with a proven track record in developing video streaming products or other direct-to-consumer media or app experience.
• Proven ability to deliver excellent user experiences, particularly for live events such as Sports, Entertainment and News, as well as other content types.
• You actively foster an outcome-focused approach.
• You have demonstrable experience with: scoping, planning and delivering complex and inclusive digital projects to quality, time and budget constraints using Agile methodologies.
• You have experience with managing backlogs, in collaboration with agile product teams, and are proficient in the Google Suite, Slack, Jira, Tempo, Confluence, and project management tools. You can quickly learn new technologies.
• You are comfortable in transforming requirements into digestible elements in order to deliver quicker learnings and success
• You have experience with continuous improvement and test-driven development to improve product delivery process
• You practice facilitation-forward practices that contribute toward product and team discussions
• You are a strong and consistent communicator. 
• You have proven ability to assess and communicate trade-offs and benefits
• Ensure software best practices are applied to delivery.  Example test plans and code review
• Advocate for and support initiatives to improve accessibility, equity and inclusion within digital experiences
• Commitment to reflecting the CBC community and a diverse, contemporary Canada
• Experience with video players, streaming and digital video advertising is an asset.
• Spoken and written French is an asset.

Please note that due to the nature of the mandates and responsibilities of this role, all candidates will be required to work in a multilingual environment, where business will be conducted in both official languages (English and French). Therefore, employees working in this role will be expected to make the required efforts and adjustments to navigate this multilingual environment in a respectful manner for all. 

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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