Product Support Sales Representative

Company : Sms Equipment Inc.

Job Type : Full Time

Saskatoon, Saskatchewan

Number of Applicants

:

000+

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Job Description - Product Support Sales Representative

At SMS Equipment, our Product Support Sales Representative is responsible for supporting new and used equipment sales and product support sales activities through specialized technical or scientific knowledge and/or product applications. The Product Support Sales Representative is an internally recognized expert in the product line. This position is based in Saskatoon, SK.

The salary for this position is $48,000 plus commission.

Responsibilities include but are not limited to:

Represent the Company as being a hands-on person as it relates to parts and service handled by the Company.

Provide customer support through OEM and third party parts and service solutions.

Provide detailed equipment repair proposals to meet customer’s specific requirements.

Assist in evaluating used equipment to help evaluate customer needs.

As technical resource to sales professionals, contributes to sales division by providing deeper understanding of product workings or applications, as well as of product limitations and non-traditional product usage.

Assists other organization functions (engineering, manufacturing, quality control) to identify user and / or design problems.

Report regularly and make recommendations as to how to improve products in order to see continued product improvements.

Develop and present parts and service quotations to customers.

Establish and maintain strong, professional relationships with customers and manufacturers.

Assist in getting new customers set up with KomTrax and VHMS.

Sell parts to equipment owners, contractors and fleet operators.

Provide service and solutions regarding OE parts issues.

Solve technical problems and generates customer solutions as a value-added supplier.

Coordinate all service, warranty, billing, and equipment issues to the appropriate SMS manager. Main point of contact in resolving such issues.

Travel throughout assigned territory to support customers needs and provide after sales support.

Qualifications:

The successful candidate will have a minimum of 3 years experience in Industrial Sales as well as experience in the heavy equipment business and familiarity with large construction equipment. Additional requirements include:

Proficient with Microsoft Excel and Word and have experience navigating CRM systems.

Must be self-motivated and proactive in keeping abreast of cutting edge technology and best practise pertaining to the Company’s products and services; enhancing expertise, performance and bottom line productivity.

Proficient communication skills in dealing with customers and O.E.M.s.

Ability to travel as needed to meet business requirements and customer expectations.

Own and maintain a suitable personal vehicle that can be used for sales calls and other business travel and ability to drive company vehicles for extended periods of time.

Possess and maintain a Valid Class 5 drivers license in a Canadian jurisdiction.

As part of our recruitment process you may be required to complete the following:

Drug and Alcohol Check

Reference Check

Drivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include: competitive wages, comprehensive group benefits plan and RRSP matching.

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