Production Supervisor

Position:    Production Supervisor - Sprouted                                               Reports to: Plant Manager

As a Production Supervisor you will play a key role in contributing to the continued success of Silver Hills Bakery whose mission is to inspire individuals to live a healthy lifestyle. You will be working in a fast-paced and dynamic production work environment and will have the opportunity to learn new skills and work in a team setting. In this role, you are responsible for completing the duties listed below as well as other duties as assigned by your manager or their designate.

HERE IS WHO YOU ARE…

DRIVE & MOTIVATION

• You want to join a progressive family-owned company that is growing at a very fast pace
• You enjoy working with people and solving problems
• You are motivated by the idea of building a positive culture
• You are willing to learn new skills and participate in relevant training sessions

CHARACTER & ABILITIES

• You are a solutions-oriented leader who performs well under pressure and able to make sound decision independently
• You are able to build meaningful relationships with key stakeholders
• Excellent problem-solving and critical thinking skills
• You can stay organized and prioritize in a constantly evolving environment

KNOWLEDGE & SKILLS

• You have strong people leadership skills and ability to manage multiple teams
• You have great verbal and written communication skills
• You have excellent analytical reasoning and problem-solving skills
• You have a working knowledge of various computer applications including MS Office Suite

EXPERIENCE

• You have at least 3-5 years of relevant experience working in a in a food manufacturing environment with a deep understanding of food manufacturing operations
• You have relevant education, including Supervisory and Leadership related training
• You have experience with maintenance and sanitation procedures, as well as operational health & safety programs

NICE-TO-HAVE

• Experience and/or education in lean manufacturing or Six Sigma
• Experience in using an ERP system

Detailed Description of Duties:

Administration, People & Culture (25%)

• Ensures accurate and timely approval of team members' worked hours, with diligent follow-up and appropriate disciplinary measures for absenteeism and call-offs
• Investigates and addresses employee conflicts and relationship issues as they arise
• Leads and documents investigations into workplace injuries or near-misses as required
• Prepares and submits daily shift reports and summaries; reviews and addresses emails as needed
• Communicates corporate updates and announcements to the team as needed

Line Operations (75%)

Line operations focused and result-oriented

• Closely follows and monitors line operations to ensure efficiency and waste key performance indicators meet or exceed set targets. Launches investigations and collaborates with lead hands to implement corrective actions
• Depending on the situation, makes proper escalations and recommendations to the Production Manager
• Monitors and ensures operator adherence to all process specifications
• The supervisor is fully responsible for the shift performance

Consistent process flow

• Helps establish new standards and reviews/updates current operational standards across all production areas, ensures complete compliance and consistency among lead hands and team members
• Improve and enhance food quality
• Understands quality standards thoroughly and provides coaching and training to lead hands and team members on these standards
• Coordinates with Production, R&D, QC/QA, and Maintenance departments when quality deviations are discovered beyond controllable limits. Escalates issues to the Production Manager following guidelines
• Assists in waste variance analysis, provides feedback and suggestions for countermeasures

Training and succession planning

• Provides training to lead hands and operators on technical knowledge, including but not limited to:
• Dough scaling and mixing
• Proofing specifications
• Baking instructions
• System utilization

•  Trains lead hands and operators on equipment operations and basic troubleshooting as needed
• Assists in establishing and maintaining the skill matrix program for lead hands and line operators
• Works with lead hands to maintain or improve performance based on their skill matrix assessment
• Identifies potential new lead hands and develops appropriate training and arrangement plans accordingly

Departmental collaboration

• Acts as a key and instrumental member in collaboration between production and supporting departments
• Provides adequate leadership in problem-solving
• Offers valuable recommendations to reporting and senior managers
• Continuous improvement and Lean Manufacturing
• Actively participates in Continuous Improvement programs (will provide training), including:
• Floor huddles
• Daily FMDS
• Gemba
• Kaizen
• 8-step problem solving
• Involves lead hands and key operators in various Continuous Improvement activities as needed

We offer our team members many benefits to help them achieve their goals and support our company culture:

• Opportunities for career growth and development
• Competitive Healthcare Benefits Package
• Performance Bonus and RRSP Matching
• Free delicious and healthy bread
• Fitness incentive fund to help you thrive
• Friendly and supportive work environment and an ambitious team
• Discounts at our retail store with a great selection of healthy organic products
• Company social events focused around health, great tasting food and getting together as a team

Salary - $69,000 - 84,000

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