Production Support Engineer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description:

Java, PL-SQL, Scripting and Unix/Linux

Must have:

Application Support with 6 years of experience in managing enterprise grade applications across banking financial domains Expertise in Java and PLSQL for root cause analysis data validation and reconciliation

Expertise in using Shell Perl and Python scripts for batch processing and improving operational efficiency

Expertise in troubleshooting complex application and database issues using monitoring tools such as Dynatrace Splunk and ITRS within Linux/Unix and cloud hosted environments

Proven ability to lead support functions and drive root cause analysis

Adept at ITIL based incident problem and change management using ServiceNow ensuring high system availability and SLA compliance

Good to have:

Skilled in DevOps and SRE practices leveraging Jenkins Ansible and CICD pipelines to improve system reliability and deployment efficiency

Strong proficiency in SQL tuning database performance monitoring and automation of routine operational tasks

Knowledge of API integration and POSTMAN configuration

Knowledge of KAFKA and microservices

Potential Technical Skills:

Operating Systems Unix/Linux Windows

Monitoring Tools Dynatrace Splunk ITRS

Scripting Languages Shell Perl PowerShell

Incident Problem Management ServiceNow ITSM ITIL Framework RCA reporting

Database Oracle MS SQL Server Toad

Application Servers Jboss WebLogic and Apache Tomcat

Job Scheduling Deployment AutoSys Jenkins Git version control

Ticketing Systems Service Now Jira BMC Remedy

APIs Integrations REST SOAP Postman

Capgemini is an Equal Opportunity Employer committed to diversity, equity, and inclusion in the workplace. We promote fairness, accessibility, inclusion, and respect through our Partnership Accreditation in Indigenous Relations (PAIR) Committee, which supports meaningful engagement with Indigenous communities across Canada. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.