Professional Services & Area Technical Manager, Canada

Job Description

Proudly recognized as one of Canada's Best Workplaces!

Due to our continued growth and success, we have a new position open for a Professional Services & Area Technical Manager. The successful candidate must be based in the Greater Toronto Area in Ontario.

At Axis, we know that our technology is only as strong as the people who support it. We are looking for a people-oriented leader to champion our Canadian Technical and Professional Services team. In this role, you will be the bridge between complex technical solutions and strategic business success, fostering a culture of collaboration, accountability, and professional growth.

What You’ll Do Here…

• Lead and develop a high-performing team of technical experts by fostering a collaborative environment and providing mentorship and strategic guidance needed to maintain core business competencies
• Oversee the national program management for the A&E community in Canada to drive business development and standardization
• Support sales as they explore and start defining potential professional service offerings
• Work with Axis internal stakeholders to ensure systems and tools are in place to deliver services
• Make recommendations to management on feasibility of such services and executes plans to implement accordingly
• Continually adapt and position the Services organization to fulfill the changing needs of our internal and external stakeholders
• Collaborate with other technical teams to establish best practices regarding handoff and support structure for delivered services
• Oversee project management and maintenance initiatives of the Axis Experience Centres across Canada
• Generate processes to increase the efficiency of the department
• Perform other related duties as assigned

What We Are Looking For …

• A coaching-oriented leader with a proven ability to navigate teams through change, empowering individuals while maintaining high accountability and a focus on collective success.
• Strong project management experience and the ability to create and work within high performing teams
• Proven history of consultative thinking and approach to system design and major projects
• Extensive system design and integration experience (site surveys, camera placement, network design, bandwidth/storage calculations, pixels on target, application drawings (Visio, CAD), etc.
• Extensive industry knowledge of 3rd party hardware and software technology platforms
• Strong technical networking knowledge and experience in working with and supporting various SaaS or cloud based technologies
• Ability to understand and create detailed RFI/RFP responses and submittals, project bill of materials, reference architectures and other supporting project documentation
• Strong sales mentality and customer relationship skills
• Proven ability to work in cross functional teams and business units
• Ability to convey complex technologies and specifications easily
• Positive customer-centric attitude, and excellent communication and presentation skills

What You’ll Need …

• Bachelors’ Degree in business information systems, operations management, or security and information risk management
• 6+ years’ industry experience in customer facing roles related to: engineering, project management, integration, and/or development or operations.
• A track record of building high performing teams - where people grow and results follow

Physical demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is occasionally required to lift 20-40 lbs.
• Ability to work at heights.

• Expected travel time for this position is approximately 50%.

Pay range:

The approximate total compensation range for this location and position is $160K-$180K, which includes a 90% base / 10% commission OTE and corporate bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province.

This is for an existing vacancy.

What we have to offer...

Axis is a fun and innovative place to work where employees enjoy a great work/life balance. Axis Canada was awarded “Best Workplace in Canada” by the Great Place to Work® Institute. Axis employees receive competitive pay and a great benefits package including medical, dental, company paid life insurance, RRSP, tuition reimbursement, five star company events and more! At Axis you will have a great chance for development in an organization that values creativity and promotes individual growth. We welcome your application and look forward to the possibility of you joining us!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Type of Employment

Posting End Date

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast