Proficiency Testing Office and Logistics Associate, IQMH

Proficiency Testing Office and Logistics Associate, IQMH

Job Description

Posted Friday, May 31, 2024 at 4:00 AM

Proficiency Testing Office and Logistics Associate, IQMH

Terms: 12-month contract, part-time

Salary: Commensurate with experience

ABOUT THE ROLE:

The Associate is a member of HSO’s IQMH Proficiency testing team. The Associate supports the team by carrying out administrative and logistical tasks, working within strict timelines to keep the team organized and managing pertinent information for ease of access by various team members. In this role, you will need to be a multi-tasker! You will take on various tasks simultaneously and contribute to improving processes.

Main Responsibilities:

• Supporting the team’s internal meetings by preparing briefing materials, meeting agendas, meeting minutes, and following up on meeting action items.
• Coordinate and organize all aspects of onsite meetings, including catering, to facilitate a seamless experience for guests.
• Order supplies for the office, kitchen, and supplies related to the service delivery of the proficiency testing program.
• Completing ad hoc deliverables related to specific improvement projects.
• Perform expediting of proficiency testing materials and items to and from participants, including preparing materials for shipping, printing material labels, and creating waybills.
• Reconcile invoices against data sources for accuracy before sending them to Finance for payment.
• Provide administrative support for PT project management initiatives.

Must Have Qualifications:

• College diploma in a specialized field.
• Strong verbal and written communication skills.
• Three to four years of progressive and varied administrative experience.
• Technical aptitude.

Desired Qualifications and Attributes:

• Are familiar with the health care environment.
• Have experience with process improvement.
• Are bilingual in French and English.
• Have experience working with people via distance.
• Technical knowledge of, SmartSheet and/or DocuSign.
• Are enthusiastic and passionate! We have an ambitious mission, and it will be our collective energy that will get us there.

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

• Complete our orientation program with other new hires employees to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role.

What We Can OfferTo You:

• Time-off programs, including office shutdown during last week of December.
• A culture that measures and values psychological safety, inclusion and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit, revenue generating organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents.Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022 and 2023.

We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted.Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at [email protected] . For any queries related to recruitment please email at [email protected] .