Program Assistant - Bramalea MDT

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

 
In addition to competitive benefits like Employee Family Assistance Plan and extended health and dental benefits, we offer our team members some unique perks that really stand out:  

• 4 weeks accrued vacation 


• Up to 18 paid sick days accrued per year, plus 2 flexible days each year


• HOOPP Pension Plan


• Ongoing professional development plus $250 annual funding for continuing education and certifications


• $350 annual allowance to invest in achieving your personal wellness goals


• Participation in organizational pay for performance incentive program

We are looking for a Program Assistant to join our team!

Reporting to the Program Manager, Bramalea Multi-Disciplinary Team, the Program Assistant will provide support to the Manager and clinical teams, whose focus is carrying out administrative tasks that impact daily operations including front desk reception duties. Program Assistants are responsible for performing general office duties, including participating on organizational committees and providing project support.

Status: Permanent full-time, 37.5 hours per week. Note, this posting is for an active vacancy.
Salary: $43,788.60 - $50,822.36 annually. (Candidate qualifications will be considered when determining the starting salary).
Location:  This position is based out of our 60 West Drive office. Although we operate within a hybrid workplace model, staff are required to have on-site and/or community presence as per program and client needs.

What You Will Do:

• Support scheduled rotational front desk coverage, welcoming clients and visitors to our space. 
  


• Facilitates any immediate requests and coordination such as receiving deliveries and engaging with vendors/service providers.


• Engages with clients to collect client feedback.


• Acts as a liaison between the Program Manager and staff to ensure appropriate coordination and follow-up on day-to-day needs.


• Manages and maintains confidential information.
  


• Supports the Manager with financial processes including, electronic timesheets, payroll and HR administration processes as required.


• Prepares purchase orders, quote sheets and reconciles invoices, ensuring appropriate follow-up with Finance and Accounts Payables.


• Plans and schedules meetings and training using MS-Outlook Calendar to its fullest capacity for the program staff.


• Books meetings as directed, organizes space, equipment, and logistics, prepares agendas, records, and distributes accurate minutes and action items as per Agency templates.
  

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Post-secondary diploma in Business/Office Administration is required.


• Minimum 3 years of office administration experience.


• Superior knowledge and understanding of administrative role supporting large multi-disciplinary teams.  


• Experience working in the non-profit sector is an asset.
  


• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.

• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.


• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.

• Fluency in a second language, including ASL (American Sign Language) is considered an asset.

• Valid Canadian driver’s license and access to an insured automobile in good repair.


• A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to Apply: Thursday, June 4, 2026 at 5:00pm. 

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career!

https://cmhapeel.bamboohr.com/careers/1022 

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, those with a personal lived or living experience navigating mental health, substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [email protected]

Use of Artificial Intelligence (AI) in Recruitment 
To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.