Program Assistant, Remote Monitoring Program

JOB SUMMARY:

JOB SUMMARY

Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, the Program Assistant supports the remote monitoring program by processing client referrals, registering clients, and maintaining accurate electronic and vendor records in accordance with established policies and procedures. Assists clients and families with routine information. Unpacks, organizes and maintains supply of remote monitoring equipment for the program central hub; maintains related records and labels devices for tracking purposes, coordinates shipment and returns via interhospital delivery, and compiles equipment usage data and statistics in accordance with established policies and procedures. Performs clerical and reception duties, including preparing a variety of documents, greeting and directing clients, and responding to general inquiries.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

QUALIFICATIONS:

Education & Experience
Grade 12, plus two (2) years recent, related experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities
Ability to keyboard at 45 w.p.m.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.